Compliments and complaints | RAC WA » About us » Contact us » Compliments and complaints

Compliments and complaints

At RAC we continually strive to offer you excellent service.

To achieve excellent service we want to hear from you to ensure that we are constantly improving our products and services to meet your needs.

We welcome your feedback and we value the relationship we have together so please let us know your experience.

Many thanks,
The Member Liaison Team.


*Required field.

*Title:
*First name:
*Surname:
*Street address:
*Suburb / town:
*Postcode:
*Contact phone number: 
*Email:
*What is the most suitable time to contact you (business days only)?
RAC membership number:?
*Which area of our organisation is your feedback regarding?
Name under which accounts or policies relating to your concern are held:
RAC Insurance policy number:
RAC Finance account number:
Type of feedback:
*Please enter your comments:
*Security of information
No data transmission over the internet can be guaranteed as fully secure. Accordingly, RAC cannot guarantee or warrant the security of any personal information we send you via email. Please indicate your preferred method of contact:

How to find your membership number

Your membership number is in the lower left corner of your card.

Please enter it as shown, including the dashes or hyphens.

Member Voice Award

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Complaint resolution

How we handle your complaints is important to us.

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Contact the Member Liaison team:
GPO Box C140
Perth WA 6839


P: 13 17 03

E: member.liaison@rac.com.au