Financial Ombudsman Service
(Insurance and Finance Related Disputes)
The Financial Ombudsman Service is an independent national service aimed at resolving disputes between policy holders and their insurance companies, or uninsured claimants who have a dispute with another person’s insurance company in relation to motor vehicle or property damage.
The Financial Ombudsman Service also aims to resolve disputes between account holders and their financial institutions.
The Service is provided free of charge and conditions apply to third party claims.
You can contact the Financial Ombudsman Service by:
Phone: 1300 780 808
Mail: Financial Ombudsman Service Limited
GPO Box 3, Melbourne VIC 3001
Phone: 1300 304 054
Address: Consumer Protection
The Forrest Centre
221 St George’s Terrace, Perth WA 6000
Mail: Locked Bag 14
Cloisters Square, Perth WA 6350