RAC Online Shop Terms and Conditions | RAC WA » About us » Terms and conditions » RAC products » RAC Online Shop Terms and Conditions

RAC Online Shop Terms and Conditions

General

These terms and conditions constitute an agreement between the customer ("you") and RACWA Holdings Pty Limited, ABN 60 008 985 877 ("RAC"), 832 Wellington Street, West Perth, WA 6005.

Please read the following terms and conditions carefully before placing your order through the RAC Online Shop. By completing and submitting the customer order form online, you acknowledge that you have read and agree with the terms and conditions outlined below.

Price

  • RAC reserves the right to change or alter prices of products without notice. The price applicable shall be the price applicable on the date the goods are confirmed as ordered.
  • Once an order has been submitted online it cannot be cancelled. If RAC cannot accept payment from your credit card the order will not be processed and you will not be contacted.
  • A receipt will automatically be provided for your records. For all posted orders, a copy will also be sent to the address you provided. Payment must be cleared before the goods are dispatched.
  • Gift card value are pre-loaded on to the card and are ready to use upon receipt. Please treat the gift cards as cash.
  • Refunds or replacements are not offered for lost, stolen, damaged or unused gift cards or tickets.
  • Gift cards and tickets cannot be exchanged for cash and are subject to the terms and conditions of the applicable supplier listed below.

Delivery

  • Unless stated otherwise, you must pay for delivery in addition to the price of the goods, as shown on the website when you complete your order.
  • Delivery will be made by regular post and is available in Australia only. RAC is unable to accept liability if the delivery of your goods is late or if stock is not available in time for scheduled delivery. Estimated delivery time is between 5-10 working days from the date of purchase.
  • If you purchase an e-voucher, details on how to download your ticket will be sent to the email address you provide. E–vouchers must be printed prior to use.
  • Orders made from the online shop can not be collected from an RAC Member Service Centre. Select RAC Member Service Centres stock maps & guides, movie tickets and Woolworths/Myer giftcards. Please call 13 17 03 for details of your closest Member Service Centre.
  • Risk and title in the goods passes to you upon delivery of the goods to your nominated delivery address. RAC takes no responsibility for incorrect or imprecise delivery details provided by you. Replacement of lost gift cards is the responsibility of the purchaser.

Other

  • All goods featured on the website have been included in good faith on the basis that the goods as described will be available at the time of the sale. Orders are not available should an item not be available.
  • RAC warrants that the goods are fit for their usual purpose, are merchantable and meet any description we have provided.  All other warranties and representations, except those which are non-excludable in law, are excluded. RAC excludes liability for indirect or consequential loss. 
  • RAC reserves the right not to sell certain goods to any person to which, or in any location where, the sale of certain goods is restricted or prohibited.
  • You may only purchase Woolworths/Myer gift cards or cinema tickets through selected RAC Member Service Centres or online at rac.com.au (Please note not all items in the online shop are available in RAC Member Service Centres).
  • RAC reserves the right to refuse a sale at anytime without reason.
  • RAC reserves the right to change these terms and conditions at any time without notice.
  • RAC reserves the right to cancel the sale of online gift cards or tickets at any time without notice..
  • You consent to your details collected via online purchases being entered into a database for future marketing or promotional activities. You must ensure that all information provided by you in relation to your order is accurate, complete and up to date.
  • Personal information collected will be used for the purpose of processing the order, and may be shared with a third party delivery agent and the supplier of the goods for the purposes of delivering your order. For further information regarding RAC's Privacy Policy please see www.rac.com.au.
  • RAC will not use personal information for any other purpose other than the purpose noted in the preceding clause without your consent unless required or authorised to do so by law.
  • You must notify RAC in writing if you would like to amend your personal information or if you have any queries as to how your personal information will be used. 
  • For information about RAC's Website terms and conditions, please see the disclaimer at www.rac.com.au.
  • The laws of Western Australia govern this agreement.

Supplier terms and conditions

The following terms and conditions apply in addition to the general terms to the extent they are applicable to your order.

Woolworths Essentials Gift Card

  • Maximum order is one order per day per member with a maximum limit of $500 and limited to only one card per order.
  • Please check the expiry date of the gift card you receive. Expiry of Woolworths Essentials Gift Cards can be expected to be between 6-12 months once received.
  • Discounts do not apply on presentation of RAC Membership cards at Woolworths, BIG W and designated Caltex Woolworths co-branded fuel outlets, or Woolworths online shopping.
  • Damaged cards can be replaced by contacting Woolworths. www.everydaygiftcards.com.au.
  • For a full list of terms and conditions visit www.everydaygiftcards.com.au.

Myer Gift Card

  • Maximum order is $5000 per member per annum.
  • Please check the date of issue of the gift card you receive. Card expiry is 24 months from the date of issue printed on the card. Expiry of Myer Gift Cards can be expected to be between 12-18 months once received by the member.
  • Discounts do not apply on presentation of RAC Membership cards at Myer stores or for Myer online shopping.
  • For a full list of terms and conditions visit www.myer.com.au.

Movie Tickets

  • Minimum movie ticket order is 2 and a maximum of 20 tickets per transaction.
  • All movie tickets are inclusive of GST.
  • Please check the expiry date of the gift card you receive. Expiry of posted movie tickets can be expected to be between 2-9 months once received. Hoyts e-vouchers have 4-5 months expiry remaining once purchased.
  • E-vouchers must be printed prior to use.
  • Discounts do not apply on presentation of RAC Membership cards at any movie theatre or cinema.

RAC Driving Centre

  • All driving participants are required to hold, and present on the day of the course, a current drivers licence relevant to the course booked.
  • You are required to wear flat enclosed shoes (sneakers).
  • All participants under the age of 18 will need a parent or guardian present.
  • Once a date is confirmed for your experience we require four business days notice for any changes to date or time. Please note the office is closed on weekends.
  • Course participation is subject to further terms and conditions.
  • The RAC Driving Centre reserves the right to refuse redemption of vouchers if it considers in its absolute discretion, that the presented voucher has been obtained by improper means.
  • Refunds are not available.
  • Alcohol is not permitted on the grounds.