Protecting your member benefits
As a membership-based organisation, RAC Insurance is committed to protecting our members' benefits and entitlements.
Insurance fraud is not a victimless crime. This crime costs our members every day through increased insurance premiums, leads to a reduction in member exclusive benefits and wastes the valuable resources of our community.
How you can help
If you suspect or know of an RAC Insurance fraud matter we encourage you to contact us. All information will be treated confidentially and can be reported anonymously if you so choose.
With your help we can go some way to reducing the financial burden of insurance fraud.
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Contact
You may report fraud to the RAC in three ways:
Complete our online and secure fraud reporting form.
Call 1800 198 065
Post a letter to
Technical Claims Unit
832 Wellington Street
West Perth, WA 6005
You may also contact the 24-hour Crime Stoppers hotline on 1800 333 000.
The information you provide RAC Insurance will be treated with utmost confidence.
You may elect to remain anonymous, however you need to consider that the information
that you provide could reveal your identity if the matter results in court action.
In completing this form, you acknowledge and authorise RAC Insurance to collect,
use and disclose the information you provide to investigate the suspected fraud.
This may include disclosing factual information to police or other investigative bodies.
You also acknowledge that we cannot provide you with the outcome of any investigation
resulting from the information you provide.
There can be serious consequences for intentionally providing false or misleading information.