RAC Driving Centre credentials
The RAC Driving Centre is a Registered Training Organisation (RTO) and is recognised by the Australian National Training Authority and Training Accreditation Council of Western Australia (National Provider Number 7043).
The RAC Driving Centre has the ability to deliver courses aligned to national qualifications and units of competence from a variety of industry training packages.
We offer a variety of courses, which are programmed regularly and suit many of the requirements of companies and individuals.
We also recognise that every workplace is different and your needs unique. The RAC Driving Centre is happy to work with you to develop training programs that address your specific needs.
Our Quality Management System which is endorsed to AS/NZS ISO 9001: 2000 standard means that clients and individuals are assured of the highest standards of quality training packages. Our provision of the highest quality training is a direct result of the qualifications and training of our employees. Each trainer holds qualifications in driver training backed by industry experience.
All new trainers are fully tutored and guided through each course and instructional strategies, and must pass a comprehensive assessment before being allowed to fully facilitate company programs. These strict guidelines ensure that all of our services are delivered to the highest possible standard at all times.
Many of our clients operate in the oil and gas industry, mining industry, transport and logistics industry, exploration companies, research organisations, federal and state governments and a range of other businesses. Companies such as BHP Billiton, Rio Tinto, Australia Post, Water Corporation, Western Power, Education Department and Chevron Texaco all utilise the training products and resources of the RAC Driving Centre.
Conditions of participation
Driver Training & Education Pty Ltd will ensure that a cross-section of the community have equitable access to participation and involvement in the benefits of training and assessment.
This is achieved through the establishment of non-discriminatory student selection procedures, allowing access for all members of the community.
Participants with a language, literacy or other difficulty should inform the enrolment staff so that appropriate assistance can be provided.
Participants with any other difficulty during the course should, in the first instance, seek assistance from the trainer conducting the course when it becomes apparent.
Any person who is disruptive, abusive, offensive or under the influence of alcohol or drugs will be required to leave the premises. Participants are required to provide evidence of fitness to drive if subject to a medical condition or taking medication that may impede their ability to drive safely. Abuse of any RAC Driving Centre vehicles or safety issues will not be tolerated and any damage caused will be at the participant’s expense.
Alcohol breath testing may be required as a pre-requisite in certain courses. Where applicable, you will be required to undertake breath testing prior to commencement. Refusal will result in disqualification from the course. Any person returning a positive result will not be allowed to participate.
Any participant who feels their assessment has been judged incorrectly, may appeal the outcome. The appellant must detail his/her reasons for the dispute and the appeal must be lodged within 14 days of the assessment. The situation will be fully reviewed, taking into account all information provided by both the appellant and the assessor, by RAC Driving Centre senior staff. The final decision of the outcome of any assessment will be determined by RAC Driving Centre management and the result will be final.
Complaints may be verbally expressed or made in written form. Verbal grievances shall be discussed with the applicable party and an attempt made to resolve the problem at the time. Written grievances are to be forwarded to the relevant Manager.
Management will assess the complaint and advise the outcome.
Driver Training & Education Pty Ltd recognises the Australian Qualifications Training Framework qualifications and Statements of Attainment issued by any other Registered Training Organisation.