WA Tourism Awards Winners

Gold Medal Winners

1 Major Tourist Attractions

Rottnest Island

Rottnest Island lies in the Indian Ocean, 19 kilometres west of Fremantle. The Mediterranean climate, scenic natural environment, biodiversity and turquoise waters in 20 bays and dazzling 63 sheltered beaches make Rottnest Island a favourite holiday destination. The Island has cultural and spiritual significance for all Western Australians, and particularly for Aboriginal communities across the State. The special attributes of a holiday settlement with no private land ownership and limited vehicles, significant heritage buildings in a world-class conservation reserve, make Rottnest Island unique. Rottnest Island offers a slice of Western Australian life that locals now proudly share with interstate and overseas visitors.

www.rottnestisland.com

2 Tourist Attractions

Jewel Cave

Jewel Cave, near Augusta, is Western Australia's largest show cave and attracts a large number of visitors each year who leave enthralled by its beauty. The recently re-developed site includes the Jewel Cave Preservation Centre, a uniquely designed building has been crafted to incorporate the natural environment and overlooks lush forest, whilst offering a comfortable and engaging visitor experience. Incorporating cafe, retail and interpretation areas, the new centre also boasts a new entrance into the stunningly lit Jewel Cave where visitors can get a taste of what the cave felt like when explorers first discovered it over 50 years ago.

www.margaretriver.com

3 Major Festivals and Events

Broome Beach Polo Festival

In Australia's sporting landscape beach polo is unique to Broome with Cable Beach hosting the nation's only beach polo tournament. The sport is also rare in the world - Cable Beach is one of just five exotic locations around the world to host beach polo, along with Miami USA, Poole UK, Dubai UAE and Goa India. With its ideal sand gradients and tides along with its pristine aqua waters and sand dunes, festival organisers believe Cable Beach is world's premier location for beach polo and aim to establish Broome as the world's beach polo centre.

4 Festivals and Events

City of Perth Australia Day Skyworks

The City of Perth Australia Day Skyworks is Western Australia's largest annual event. Every year over 300,000 people come together along the banks of Perth's Swan River as a community to celebrate our national day. This year's theme for Skyworks was Celebrating Families and the activities throughout the day paid homage to the Australian family - in all senses of the word. The day also included free youth activities, a live music concert with some of Australia's leading alternative music artists, a high energy air show, a family zone and of course the spectacular Skyworks fireworks show.

5 Ecotourism - Eco Beach Broome

21 Unique Accommodation - Eco Beach Broome

26 Qantas Award for Excellence in Sustainable Tourism - Eco Beach Broome

31 Sir David Brand Award - Eco Beach Broome

One of the world's most remarkable destinations, Eco Beach is a unique, luxury eco resort set in a pristine and untouched landscape just a little over an hour drive south of Broome. The retreat offers guests a perfect parallel of Kimberley beach and bush with the comfort and class of a resort. Accommodation is provided through a variety of beautifully appointed Eco Villas and luxurious safari style Eco Tents. The beach itself provides a haven for nesting turtles whilst migrating whales frolic offshore. Activities are tailored to enhance your wilderness experience and include nature walks, cruises, kayaking, game fishing, beach fishing and bird watching. The flora and fauna of the landscape is both equally majestic and diverse.

www.ecobeach.com.au

6 Heritage and Cultural Tourism

Two Feet & a Heartbeat

Two Feet & a Heartbeat is Perth's premier experience. With regularly scheduled tours offered 365 days a year we have informative and exciting walking experiences for visitors to the city as well as those who want to be a tourist in their own town. Our range of products includes historical tours of Perth and Fremantle, small bar and restaurant tours, shopping tours as well as conference/corporate and private guided services. Join Two Feet & a Heartbeat's passionate guides to get an insight into our wonderful city and find out why Perth "is the way it is".

www.twofeet.com.au

7 Indigenous Tourism

Urban Indigenous Tours

Urban Indigenous Tours' Perth Aboriginal Tour is a charming and intimate experience that captures the true identity of the Perth Aboriginal Community. Guests enjoy a fusion of contemporary Aboriginal culture which includes an Aboriginal art class, personal stories, bush tucker tastings, didgeridoo lesson, and a little bit of Swan Valley wine and cheese. Distinguished Aboriginal businesses are involved, local Elders, and a community of people who are passionate advocates for Aboriginal Australia and whole heartedly committed to Reconciliation Australia.

www.urbanindigenoustours.com

8 Specialised Tourism Services

Fremantle Prison Gift Shop

The Fremantle Prison Gift Shop is the major merchandise sales outlet, tour sales and customer service centre for Fremantle Prison – Western Australia's only World Heritage listed building and one of the State's most significant tourist attractions. Since opening in 2006, the Gift Shop has established itself as an attraction in its own right, accounting for 7.5 percent of the Prison's total revenue. The range of products sold reflects the unique site in which it is located. In addition to a range of collectable souvenirs, products include prison related items such as shackles, convict shirts, ball and chains, cat-o-nine tails and jailer keys.

www.fremantleprison.com.au

9 Visitor Information and Services - Swan Valley Visitor Centre

27 Local Government Award for Tourism - City of Swan

The award-winning Swan Valley Visitor Centre offers state of the art services for one of Western Australia's most iconic food and wine destinations. The centre operates as a "one stop shop" for everything in and around the Swan Valley. Through customer service excellence, the centre is a welcoming shop front for the entire Swan Valley region. The Swan Valley Visitor Centre continues to prove itself as an industry leader through its dedication to tourism and integrated approach – the result is the provision of a Level One accredited Visitor Centre offering information services 365 days per year, 24 hours per day and 7 days per week.

The City of Swan has since 2004 established a well-defined and strategic role that uniquely integrates visitor servicing with regional marketing, product development and interpretive infrastructure. The level one award-winning accredited Swan Valley Visitor Centre and the innovative Adding Value Through Tourism program have been implemented by the City in strong partnership with the local tourism industry, the Western Australian tourism industry and other tiers of government. The City of Swan's tourism activities have significantly contributed to the growth of the Swan Valley and set new benchmarks for tourism development by local government in Western Australia.

www.swanvalley.com.au

www.cityofswan.com.au

10 Meetings and Business Tourism

Esplanade Hotel Fremantle

The 4.5 star Esplanade Hotel Fremantle, located 20 minutes from Perth's CBD is a local, national and international icon. Situated in the premier harbour side City of Fremantle, the hotel provides the third largest convention and exhibition facility in WA and attracts business travellers and conference delegates from all corners of the globe. The Esplanade Hotel Fremantle is an integrated convention, exhibition and conference centre, offering exceptional value, modern facilities, state of the art meeting technology and outstanding service, as well as an extensive range of leisure facilities, including heated swimming pools, outdoor spas, fitness centre, refurbished restaurants and bar.

www.esplanadehotels.com.au

11 Major Tour and/or Transport Operators - Rottnest Express

14 Tourism Marketing - Rottnest Express

Rottnest Express is the largest, fastest and most experienced ferry operator servicing Rottnest Island. Operating daily, year round services from three convenient locations, they carry over 300,000 passengers to the Island every year. Since being acquired by the Bailey's Marine Group in July 2007, an extensive program of upgrades to vessels, terminals, management systems and marketing has taken place. When you combine these with the right staff, culture and vision, you have a world-class ferry business positively contributing to the enjoyment of holiday and tourism experiences for both locals and visitors to our state.

In December 2010, Rottnest Express launched an extensive summer marketing campaign with the aim of increasing same day return visitor numbers to Rottnest Island. The focus of the theme being "Love My Rotto". The aim was to reengage the community with Rottnest Island and reignite the passion and ownership of the island. A strategic, well targeted media campaign was implemented from December 2010 to April 2011 utilising an extensive media mix including radio, television, press, online and outdoor advertising. The campaign proved to be a huge success and will be continued.

12 Tour and/or Transport Operators

Aussie Wanderer

Aussie Wanderer is a 100% Western Australian owned and operated adventure tour company. We specialise in small group, nature based, adventure focused, all inclusive bus tours for young and young at heart, free and independent travellers looking to travel throughout Western Australia, departing from Perth and Broome.

www.aussiewanderer.com.au

13 Adventure Tourism

Global Gypsies Tag-a-Long Tours

On a Global Gypsies 4WD tag-along-tour, clients drive their own, or a hired, off-road vehicle and travel in a small convoy led by an expert guide to remote areas in the Australian Outback - independent but not alone. These exciting, escorted and catered, self-drive expeditions range from 4 – 16 days and visit such destinations as the Kimberley, Rudall River National Park, Kennedy Ranges, Holland Track, Great Australian Bight, Karijini National Park, Eastern Goldfields, Red Centre and more. Clients are prepared for their adventure at a comprehensive Pre-Departure Workshop and 4WD practice is included in the package.

www.globalgypsies.com.au

15 Tourism Education and Training

Quinlan's Hospitality & Tourism Training Centre- Challenger Institute of Technology

Quinlan's Hospitality & Tourism Training Centre at Challenger Institute of Technology is an industry-driven and community focused organisation with a commitment to high quality vocational training for Tourism, Hospitality and Events students. This approach ensures the Quinlan's Hospitality and Tourism Training Centre remains at the forefront of training delivery and skills for today's workplace. The Centre provides students with the necessary skills and knowledge to ensure the highest calibre of future employees for the West Australian Tourism Industry. The Centre specialises in providing practical training for students in areas such as visitor information services, tour guiding, tourism operations, accommodation, food & beverage services, commercial cookery and events.

www.challenger.edu.au

16 Tourism Restaurants and Catering Services

Cafe Pronto

Cafe Pronto's motto since 1994 - Great food, great service and good times is no empty promise with its stunningly prepared local specialities featuring Mandurah's best loved crustacean - the blue swimmer crab. Set in one of Mandurah's most historic buildings adjacent to the old traffic bridge on Mandurah Terrace sets the scene for this waterside location and is open seven days from 7am until late. As the current title holder of the Peel's Barista of the Year, Cafe Pronto is not only home to the best coffee it also provides a gourmet experience breakfast, lunch and dinner to satisfy every palate using the rich bounty of the Peel Region to inspire its innovative menu. Able to cater to three hundred and fifty people it offers a unique experience with its intimate dining areas, private function facilities and grassed beer garden suitable for business, parties and special events all year round. Cafe Pronto's owners Kerry and Tracey Brown have assembled an enthusiastic team and have been recognized for their commitment to excellence winning a number of accolades including the 2008 National Tourism Award and more recently the Regional Restaurant and Catering Awards for Excellence 2011 for Best Breakfast and Best Cafe.

www.cafepronto.au.com

17 Tourism Wineries, Distilleries and Boutique Breweries

Matso's Broome Brewery

Matso's Broome Brewery is a micro brewery and Brewpub situated in Australia's North West. It offers an excellent range of fresh and tasty handcrafted products, including the famous Ginger Beer, and is complimented by a beautiful restaurant, all overlooking Roebuck Bay. Matsos Broome Brewery produces award winning products, is a great entertainment and functions venue and hosts a range of events throughout the year.

www.matsosbroomebrewery.com.au

18 Tourist and Caravan Parks

Middleton Beach Holiday Park

Middleton Beach Holiday Park is an AAA rated 4.5 star tourist park located in Albany, a scenic 450 km south of Perth. Sheltered by the calm waters of King George Sound, this superb 5 acre property is located on 500 metres of world class beach frontage. Offering a vast array of accommodation they were proud to open in June this year, their innovative custom built two storey three bedroom luxury beach houses and single level spa villas. Middleton Beach has led the way in creating a unique beachside experience, the only of its kind in Western Australia.

www.holidayalbany.com.au

20 Hosted Accommodation

Trigg Retreat Bed and Breakfast

Prepare to be pampered - an affordable indulgence. Trigg Retreat's Award winning, 4½ star Bed and Breakfast, provides exceptional service, tastefully furnished ensuite rooms, free wireless broadband facilities, guest computer with free internet and off-street parking, guaranteeing holiday makers and business guests a memorable and relaxing experience. The perfect way to start each day is with an enticing gourmet continental breakfast or a delicious, freshly cooked treat from the hot menu. Located 400 metres from one of Perth's most famous beaches, allows guests to stroll the coastal walkways, swim, marvel at wonderful views and relax at a local beachside café.

www.triggretreat.com

22 Standard Accommodation

Ibis Hotel Perth

Located in Perth's West end, Ibis Perth sits just 300m from the Murray and Hay Street shopping malls. Featuring 192 air conditioned rooms, the Ibis is the ultimate 3 star Perth hotel for either business or leisure travel. The hotel bistro serves great-value meals daily, and guests can relax after a busy day at Rubix Bar, which offers meals and drinks, and bursts into life on weekends with a real party atmosphere.

www.accorhotels.com

23 Deluxe Accommodation

Habitat Resort Broome

Habitat Resort Broome is truly 'Broome's Premier Garden Resort' where guests come to 'Relax, refresh and enjoy' on their holiday whilst experiencing Broome. Habitat Resort is set in 8 acres of intriguing and adventurous gardens. The whole resort, from the spacious gardens to the free form pools are nestled in the garden setting which is the envy of many. With space for all the family, privacy for couples and relaxing areas for those on holiday, Habitat Resort is sure to have a memory waiting to be created for everyone, all only five minutes drive to Cable Beach.

www.habitatbroome.com

24 Luxury Accommodation

Pinctada Cable Beach Spa Resort

Our luxurious multi award winning five star 72 room and suite resort hotel in Broome wraps an asymmetrical pool with spa nooks, a cascading water feature and 25m lap lane. The world-class Pinctada Spa offers couples and individual treatment rooms, Li'Tya Day Spa Dreaming products, two vichy shower treatment rooms, a juice bar, sauna and hair salon (open Peak Season only). The award winning Selene Brasserie features a signature menu designed by Melbourne chef Greg Malouf of Mo Mo Restaurant Melbourne. Other features of our Broome accommodation include, Brizo Pool Café and Bar, Nyx Cocktail Lounge, concierge, gym, tour desk, meditative garden zones and a unique lounge-based check-in with complementary refreshments.

www.pinctada.com.au

25 New Tourism Development

Lobster Shack

Based on the shores of the coral coast the Lobster Shack is a two hour coastal drive north of Perth, Western Australia. We are a family owned fishing and seafood processing operation that specialises in the elusive Western Rock Lobster. Located on the beach front in Cervantes, just 17km from the well renowned "Pinnacles National Park", the lobster processing factory offers the complete experience from lobster pot to cooking pot. The Lobster Shack provides a relaxed yet exciting environment for the public to tour the operational factory and experience all elements of the elusive Western Rock Lobster.

www.lobstershack.com.au

27 Local Government Award for Tourism - City of Swan

28 Sir David Brand Medal - Clive Nelthorpe

29 Sir David Brand Young Achiever Medal - Ms Kylie Adams

30 FACET Golden Guide Award - Helen Nash

Silver Medal Winners

1 Major Tourist Attractions

Perth Zoo

Just minutes from the heart of the city, Perth Zoo is a natural and inviting oasis that attracts hundreds of thousands of local, national and international visitors each year. Located on its present site for more than 112 years, Perth Zoo is part of the fabric of Western Australia and has become a cultural icon for the city. Today, is holds a firm place in the hearts of Western Australians as a hallmark tourist attraction providing an exciting and interactive experience for all ages, as well as an internationally recognised centre for animal research and conservation.

www.perthzoo.wa.gov.au

2 Tourist Attractions

Bibbulmun Track

The Bibbulmun Track is Western Australia's world-class, long distance walking track, stretching nearly 1000 kilometres from Kalamunda in the Perth Hills to Albany on the south coast. From karri forest to coastal heathlands the Track traverses some of the most beautiful and wild areas of the South West, and offers facilities unrivalled on any long trail in Australia. Passing through nine rural towns and many popular scenic spots, walkers can enjoy day walks and the hospitality of local accommodation or embark on a wilderness adventure camping out in the three-sided timber shelters along the Track.

www.bibbulmuntrack.org.au

3 Major Festivals and Events

2010 Sunseeker Australia Cup

The Sunseeker Australia Cup, sponsored by Sunseeker Australia, is the premium yacht match racing event on the annual Australian yachting calendar. The international regatta is conducted on Perth Water by Swan River Sailing in conjunction with Royal Perth Yacht Club and showcases exciting yacht racing action between the World's best match racing skippers. Supported by the City of Perth, Perth's foreshore under the giant Australia flag is activated, drawing spectators down to the Swan River's banks to enjoy Perth's outdoor lifestyle and an exciting, fast paced, action packed sport.

www.swanriversailing.com

4 Festivals and Events

Michael Buble Swan Valley

Founded in 1840 by Western Australia's first Surveyor General, John Septimus Roe, Sandalford Wines is one of Australia's oldest and largest privately owned wineries. Located on the banks of the Swan River in the picturesque Swan Valley, a 25 minute drive from the Perth city centre, this custom built facility offers a unique blend of tradition and innovation, showcasing a total wine experience to visitors. In 2002 Sandalford expanded its multi faceted offering to include outdoor concerts in the Estate's beautiful natural vineyard surroundings. Friday 4th March 2011 saw the Canadian Superstar, Michael Bublé perform to a sell out audience of 12,000 adoring fans. This event marked one of the most successful and spectacular concerts ever held at Sandalford and has set a new benchmark for outdoor events in the Swan Valley and even Western Australia.

www.sandalford.com

5 Ecotourism

Jewel Cave

The recently re-developed Jewel Cave, managed by the Augusta Margaret River Tourism Association (AMRTA), is one of the iconic natural attractions in the Margaret River region. Enabling a sustainable eco-tourism operation is at the forefront of all decisions made in regards to the site – be they daily operational decisions or the ongoing planning and development for the precinct. The re-development (opened in December 2010), including the building of the Jewel Cave Preservation Centre, was instigated to ensure the long term health of the cave, while also providing an informative and educational experience to Visitors.

www.margaretriver.com

6 Heritage and Cultural Tourism

Fremantle Prison

Fremantle Prison is a World Heritage listed major Western Australian tourist attraction delivering a diverse range of unforgettable experiences. It is a fundamental part of the history of forced migration of convicts to Australia from Britain, of the settlement of Australia, and the growth of the Imperial Colony into a flourishing nation governed in its own right. Decommissioned as a maximum-security gaol in 1991, the Prison was used continuously as a place of incarceration for 136 years. Opening to the public in 1992, it is a successful multifaceted tourism operation, offering visitors a rare view into a well preserved convict establishment and a former maximum security prison.

www.fremantleprison.com.au

7 Indigenous Tourism Home Valley Station

Home Valley Station, owned by the Indigenous Land Corporation, is a 615,000 acre working cattle station, premium tourism destination and Indigenous Training facility set at the base of the majestic Cockburn Range on the famous Gibb River Road in the East Kimberley region of Western Australia. The property is brimming with natural attractions all of which can be experienced while enjoying the comfort of world-class resort facilities. Accommodation options include luxurious Grass Castles on idyllic Bindoola Creek, Homestead Guesthouse Rooms, Eco Tents and camping. Activities include cattle mustering, fishing, boating, horse riding, gorge walking, horsemanship displays, Indigenous cultural tours and new in 2011 the epic Kimberley Heritage Cattle Drive.

www.idservices.com.au

8 Specialised Tourism Services

The Sandalwood Factory Kununurra

25 New Tourism Development

The Sandalwood Gallery Broome

Set in the heartland of Kununurra's Sandalwood plantations, The Sandalwood Factory provides a unique opportunity to see the soil to oil process of one of the world's most prized fragrant timbers. Kununurra is home to the world's largest Indian Sandalwood plantation, a tree that has uses around the world in industries that range from perfumery to medicinal applications and cultural and religious. With a video theatre, interactive displays, onsite café and retail showroom, The Sandalwood Factory plays an important role in educating visitors on one of WA's growing industries.

At Mount Romance we love the rich red landscape and the clear blue waters of Western Australia. That's why our latest destination is Broome! Mount Romance is proud to launch The Sandalwood Gallery, a world class retail showroom offering you our premium Sandalwood products and an insight into the Sandalwood industry. Featuring displays of fragrant Sandalwood, an in store DVD and a wide range of products infused with Pure Australian Sandalwood oil, The Sandalwood Gallery is open 7 days a week and offers you a unique glimpse into the one of the world's most luxurious essential oils, grown and distilled right here in Western Australia .

www.mtromance.com.au

9 Visitor Information and Services

Augusta Margaret River Tourism Association

14 Tourism Marketing Augusta

Margaret River Tourism Association

The Augusta-Margaret River Tourism Association (AMRTA) is a progressive, innovative and cohesive organisation with a commitment to foster excellence in sustainable tourism and deliver a positive, unique and memorable tourism experience to all visitors. The AMRTA, which was established 50 years ago, is a not-for-profit organisation with a Committee of Management elected by the membership. The AMRTA's mission is to maximise the benefits of tourism for the region and its objectives are to actively promote the Augusta-Margaret River region, provide quality tourism services and attractions and to conserve and protect the region's unique caves and Cape Leeuwin Lighthouse, vested in its care.

The Augusta Margaret River Tourism Association Inc (AMRTA) is recognised as a major contributor to the WA tourism industry in visitor services and promotion. It is the exciting and challenging role of the AMRTA to market the stunning Margaret River region. Throughout 2010/11 year the Association has embarked on a rigorous and comprehensive range of International marketing strategies to build destination and brand awareness of the region and drive traffic to margaretriver.com. Key strategies include developing relationships with key stakeholders in industry and media, driving innovative advertising and PR campaigns and attending consumer & trade shows.

www.margaretriver.com

10 Meetings and Business Tourism

Cable Beach Club Resort & Spa

The uniqueness of Cable Beach Club Resort & Spa makes it a highly desirable setting for meetings, incentives and specialist events. The Resort offers a range of conference and meeting facilities comfortably accommodating groups of 10 to 200. The Sam Male purpose built conference centre features polished floorboards, high ceilings, temperature control, original and regional artworks, and an abundance of natural light.

www.cablebeachclub.com

11 Major Tour and/or Transport Operators

ADAMS Coachlines

ADAMS Coachlines is Perths premier bus and coach service provider. The superior quality of our fleet and attention to detail in the service we provide means our clients have the best possible coaching experience. Our fleet range means we can meet all of our clients' individual bus and coach requirements. ADAMS has over 45 buses of various sizes from luxury sedan limousines, 10 seater mini vans all the way up to 60+ seater five star luxury coaches. We go to great lengths to ensure we meet, and often exceed, our clients' expectations in the service we provide. We have invested heavily in the most advanced reservations technology and we constantly monitor live video feeds from the Main Roads department, relaying real time traffic information to all our drivers. Ensuring that your bus turns up on time and delivers you to your destination in the most efficient and timely way possible

www.goadams.com.au

12 Tour and/or Transport Operators

Broome Helicopter Services

Experience the thrill of helicopter flight - doors off for the adrenaline junkies - heli-fishing, exploring Edgar Ranges, Silent Grove and Kimbeley wilderness or just a sunset flight over the world famous Cable Beach - all awesome all spectacular and all a trip to remember

www.broomehelicopters.com

13 Adventure Tourism

3 Islands Whale Shark Dive

Specialising in whale shark snorkel tours, Three Islands operates out of Exmouth on the fringing Ningaloo Reef, one of the few places in the world where whale sharks appear in large numbers at predictable times. Few experiences compare with the thrill of swimming alongside the biggest fish in the ocean. From courtesy pick-up to drop off the tour includes everything needed to ensure guests maximise their Whale Shark Experience. Although the tour focus is on whale sharks, an amazing variety of seasonal marine life such as manta rays, turtles, dolphins, whales and even dugongs may be sighted during the cruise. Apart from the thrill of swimming with the world's largest fish, guests leave the tour with a better understanding of the whale sharks of Ningaloo Reef thanks to the passionate and informative guides. A family owned and operated company, 3 Islands delivers a memorable wildlife experience from beginning to end.

www.whalesharkdive.com

15 Tourism Education and Training

Academie Accor

Academie Accor is an Enterprise Registered Training Organisation providing learning and development for all Accor hotel staff incorporating Novotel, Mercure, Ibis and All Seasons hotel brands throughout various locations in Western Australia. As distance is vast in this state training is delivered through a variety of mediums including face to face, online university and virtual classroom to ensure everyone has equal opportunities to learn. Employees can achieve qualifications from Certificate II, III, IV and Diploma in Hospitality. In addition a range of skills based training programs and senior management professional development programs are made available.

www.accorhotels.com.au

16 Tourism Restaurants and Catering Services

The Lake House Denmark

Surrounded by carefully tended vineyards and majestic karri trees and set in a tranquil valley overlooking a trout filled lake you'll find The Lake House Denmark, the most picturesque cellar door and restaurant in Denmark. Located just five minutes from town and open every day from 11am to 5pm, The Lake House Denmark cellar door and restaurant is a must see destination with its natural beauty and rustic charm. Enjoy complimentary wine tasting, a delicious vineyard lunch prepared with local and organic produce, or simply have great coffee and homemade cake as well as taste our delicious gourmet VinoFood condiments.

www.lakehousedenmark.com.au

17 Tourism Wineries, Distilleries and Boutique Breweries

Elmar's in the Valley

Elmar's in the Valley is a multi award winning German style microbrewery, restaurant, function and event venue. Located in the heart of the Swan Valley tourist region, the venue is renowned for its award winning beers and high quality food with the versatility of the venue lending itself to being a great restaurant for every day lunching and dining, or the perfect venue for larger functions, including corporate events and outdoor concerts.

www.elmars.com.au

18 Tourist and Caravan Parks

BIG4 Beachlands

With a reputation built on providing a truly memorable holiday experience, you will feel welcome from the moment you arrive at award winning BIG4 Beachlands in Busselton. Beachlands is a totally smoke-free park which offers bucket-loads of fun in an idyllic beachside location on Geographe Bay. Their awesome water playground, giant jumping pillow, pedal karts and heated pool are 'kool for kids'. While their fantastic range of accommodation options are 'perfect for parents'. With wildflowers, whale watching, wineries, Busselton Jetty and the Underwater Observatory right on the doorstep - they guarantee a whale of a time!

www.beachlandsresort.com.au

20 Hosted Accommodation

Loaring Place Bed and Breakfast

Loaring Place Bed and Breakfast in Margaret River has four spacious guest rooms with courtyards overlooking the forest, large en-suites, double spa-baths, separate showers and toilets. Gourmet Australian breakfasts are provided in a huge guest lounge with a cosy fire or outside in a relaxing alfresco area set in the native forest. The building was specially designed by Pam and Dirk Hos to operate as a B&B. They live onsite to cater for all the guests needs. Rainwater, solar hot water and fresh herbs from the garden and eggs from our hens add to the sustainable environment created by them.

www.margaretriverbnb.com

21 Unique Accommodation

Pelicans at Denmark

The choice to enter under "Category 21 - Unique Accommodation" appeared appropriate given the common reference by our guests to "tree houses". Here, majestic karri trees run to the Inlet edge, their tall canopies enveloping our Chalets to create a truly unique setting. Karri trees, unique to the southern region of Western Australia have been described by an "amazed" Bill Bryson as "some of the mightiest trees on earth, of consummate and singular beauty". Nowhere is this better illustrated than at Pelicans where karris are an integral component of the experience thereby compelling us to focus upon this distinctive character.

www.pelicansatdenmark.com.au

22 Standard Accommodation

Cottesloe Beach House Stays

Cottesloe Beach House Stays is a short-term accommodation business and offers various one to five bedroom properties ranging from comfortable family to executive luxury houses and apartments many which boast stunning views of the Indian Ocean, managing over 30 properties in Cottesloe and surrounding areas. Accommodating a wide array of guests visiting from all over the world Cottesloe Beach House Stays has looked after many people from all walks-of-life, and over the past two years has accommodated a significant number of families re-locating to the area due to the number of business and mining projects happening in Western Australia.

www.cbhstays.com.au

23 Deluxe Accommodation

Jarrah Grove Retreat

Jarrah Grove Retreat is a relatively new business in the short-stay accommodation industry that started trading on February 28, 2009. We provide a unique relaxing holiday experience for our prospective guests. The essence Jarrah Grove Retreat is to provide a high level of quality and luxury within the self-contained accommodation (4.5 Star AAA Tourism rating) market. The intention has been to cater for the needs and requirements of the customers by providing a quality accommodation product, promoting opportunities to enjoy the surrounding natural environment and the attractions of the region. Jarrah Grove Retreat provides two luxurious rammed earth self-contained, one bedroom chalets and services, nestled within 86 acres of private jarrah, red gum and karri forest, surrounded on three sides by State forest.

www.jarrahgroveretreat.com

24 Luxury Accommodation

The Rocks Albany

Indulge yourself in luxury and immerse yourself in history at the only five star heritage accommodation in Western Australia. With six beautifully appointed guest rooms, superior Victorian interior, magnificent gardens, unobstructed views of Princess Royal Harbour and indulgent gourmet breakfast, The Rocks Albany is the perfect choice for your next getaway. Formerly a vice regal residence of Western Australian state governors, this historic home will capture your heart with its regal style, impeccable service and grand surrounds. Amidst the Victorian elegance the property features verandahs with stunning views, billiard room, library, music room, sunset lounge and is ideally located within the centre of Albany.

www.therocksalbany.com.au

Bronze Medal Winners

1 Major Tourist Attractions

Home Valley Station

Home Valley Station, owned by the Indigenous Land Corporation, is a 615,000 acre working cattle station, premium tourism destination and Indigenous Training facility set at the base of the majestic Cockburn Range on the famous Gibb River Road in the East Kimberley region of Western Australia. The property is brimming with natural attractions all of which can be experienced while enjoying the comfort of world-class resort facilities. Accommodation options include luxurious Grass Castles on idyllic Bindoola Creek, Homestead Guesthouse Rooms, Eco Tents and camping. Activities include cattle mustering, fishing, boating, horse riding, gorge walking, horsemanship displays, Indigenous cultural tours and new in 2011 the epic Kimberley Heritage Cattle Drive.

www.hvstation.com.au

2 Tourist Attractions

Dolphin Discovery Centre

Dolphin Discovery Centre is Australia's premier wild dolphin experience. Located on the shore of Koombana Bay the centre has an interaction zone where dolphins are regular visitors and conducts Eco Cruises for a close look at dolphins in their natural environment. Our swim on the wild side provides the ultimate in-water wild dolphin experience and the interpretive centre features the world's only 360 degree digital dolphinarium, aquaria showcasing local marine life and other displays. The centre also has a local and international volunteer program as well as partnering in an on site long term dolphin research program with Murdoch University.

www.dolphindiscovery.com.au

3 Major Festivals and Events Taste Great Southern

Taste Great Southern showcases the exceptional quality of fresh Great Southern produce and wine to the intrastate, interstate and international market. The festival promotes the strong synergy between food and wine. The 2011 festival aimed to gain exposure beyond the region to create awareness and ultimately boost tourism yield. The festival had two major objectives; 1) to increase visitor numbers and expenditure by hosting nationally renowned chefs at the time of the festival; and 2) to raise the profile of the Great Southern through media exposure. The Coordinators of the festival placed heavy emphasis on marketing the festival in the Perth market, and for the first time over east and internationally to attract visitation and inject new money into the Great Southern economy. Events took place across the Great Southern including Albany, Denmark, Mt Barker, the Porongurups, Broomehill, and Kojonup in a truly regional approach. The launch of Taste Great Southern was held at the Parmelia Hilton in Perth. The event program was robust and diverse appealing to both the high-end spend food and wine tourist and the family market. The events for Taste 2011 showcased the very best of Great Southern produce, and demonstrated the use of this produce through different cooking styles. The individual events also forged partnerships between Great Southern producers/and chefs and the greater Western Australian food and wine sector.

www.denmark.com.au

4 Festivals and Events Channel Seven Mandurah Crab Fest

The Channel Seven Mandurah Crab Fest is one of the largest and most successful regional events, which is considered by the community and visitors as a showcase of the spirit of Mandurah. The events offers two full days of vibrant festival activites and attracted in excess of 100,000 people in 2011.

www.mandurah.wa.gov.au

5 Ecotourism Out of Sight Tours

A leader in eco-tourism, Out of Sight Tours specialises in small group walks and 4WD tours into one of Australia's National Landscapes – the Great South West Edge. We are committed to building a sustainable future for our community, and believe that the best way to protect our natural environment is to educate people about the unique flora, fauna and geology of this precious region. Our guests experience spectacular national parks and nature reserves in an informative, fun and relaxed manner with our lead guide – Dr Dave, aka the Adventure Doctor. Come on board for the experience of a lifetime!

www.outofsighttours.com

6 Heritage and Cultural Tourism Urban Indigenous Tours

Urban Indigenous Tours is a charming and intimate experience that captures the true identity of the Perth Aboriginal Community. Guests enjoy a fusion of contemporary & traditional Aboriginal culture meeting with Local Elders, Aboriginal businesses and a community of people who are passionate advocates for Aboriginal Australia and who are whole-heartedly committed to Reconciliation. The day includes personal stories, an Aboriginal Art Class, bush tucker tastings, a didgeridoo lesson and a little bit of Swan Valley wine and cheese too.

www.urbanindigenoustours.com

8 Specialised Tourism Services Natural Olive Oil Soap Factory

The Natural Olive Oil Soap Factory nestled in amongst picturesque grape vines and olive trees within the heart of the Margaret River Region. Is a unique enterprise that combines a beautifully presented retail showroom with the production of exquisite high quality Australian made natural and organic skin care products with beautiful, fresh, extra virgin olive oil tastings and sampling of delicious, delectable gourmet condiments. Visitors to the Soap Factory can experience the soap being made in front of their eyes they can see and hear the machinery, smell the fragrances of the pure essential oils and feel the texture of freshly cut soaps.

www.oliveoilsoapfactory.com.au

9 Visitor Information and Services

Busselton & Dunsborough Visitor Centres - Geographe Bay

The Geographe Bay Tourism Association (GBTA) is a not-for-profit business with over 400 members based in and around Busselton, Dunsborough, Yallingup, Cowaramup, Margaret River and Augusta. One of the key roles of the GBTA is to operate two, level one accredited Visitor Centres, namely Busselton and Dunsborough. Over the past 12 months, the GBTA has significantly improved the customer experience by working with members to increase the amount of instantly confirmed accommodation and tour inventory available, resulting in more choice and shorter wait times for consumers. The success of this initiative has been demonstrated by a significant increase in bookings.

www.geographebay.com

10 Meetings and Business Tourism

Hyatt Regency Perth

Hyatt Regency Perth is positioned in a prime location overlooking the beautiful Swan River and is just minutes from the city centre. Hyatt Regency Perth's superb conference and banqueting facilities are the most extensive in Western Australia and make it the premier choice for banquet, conference and incentive organisers wishing to hold an event in Perth. Whether it is an intimate gathering of ten or a cocktail reception for 1200, the hotel's team of professional staff will ensure every event unfolds successfully.

www.perth.regency.hyatt.com

12 Tour and/or Transport Operators

Top Drop Tours

Top Drop Tours are Margaret River's small group and private wine tour specialists. As avid travellers their passion for wine tourism was sparked by a visit to Margaret River more than a decade ago. Having commenced operation in 2009 Top Drop Tours fast established a reputation for outstanding service. Their personalised service and flexible itineraries are designed on a daily basis to showcase the Margaret River wine region at its best.

www.topdroptours.com.au

13 Adventure Tourism

Skydive Jurien Bay

Skydive Jurien Bay offers tandem skydives, landing on the beach at Jurien Bay. The slogan is Australia's Most Beautiful Skydive, because the views of the islands and reefs of the Jurien Bay Marine Park and Turquoise Coast have to be seen to be believed. A small, family run company, Skydive Jurien Bay is in its second year of operation and is growing extremely quickly. We also offer training in solo skydiving through intensive live-in courses. The opportunity to participate in the adventure activity of skydiving enables our eligibility for the adventure tourism category.

www.skydivejurienbay.com

14 Tourism Marketing

Fremantle Prison

In 2010, Fremantle Prison conducted market research on the local, national and international market to try combat the decline in visitation. Research results showed whilst most people in the marketplace had heard of Fremantle Prison only half of those were actually visiting. Using the research results we created an innovative three month branding campaign to position Fremantle Prison as a fun day out for anyone, not just a place for tourists to visit. Radio, social media and outdoor elements were used to focus on entertainment, while print and online components focused on history and education. The campaign's two broad goals were to increase awareness of Fremantle Prison's offerings and encourage visitation to Fremantle Prison.

www.fremantleprison.com.au

15 Tourism Education and Training

Global Gypsies Tour Guide Training Course

Global Gypsies has developed WA's first accredited, hands-on, short training course for Tour Guides in conjunction with Pilbara TAFE. The basic two-day introductory course is the first step on a career pathway and an entry point to further studies for aspiring and existing Tour Guides. It is designed for urban, regional and remote area Tour Guides whether permanent employees, casual, freelancers or volunteers and combines theory with experiential learning activities. There is also a three-day accredited Tour Guide Training Course for Indigenous Guides.

www.globalgypsies.com.au

16 Tourism Restaurants and Catering Services

Dome Cafe Rottnest Island

Dome Cafe, Rottnest Island is situated 18 kilometres off the coast of Fremantle, just a short ferry ride of 25 minutes. The cafe offers stunning views across the water to the Perth skyline. With 200 seats available, guests have the choice of inside or outside alfresco dining. We offer our guests an extensive in house-produced menu. The Cafe is also licensed. Dome Rottnest Island is widely known for serving the world's best coffee in one of the most pristine locations found anywhere in WA.

rottnest@domecoffees.com

17 Tourism Wineries, Distilleries and Boutique Breweries The Lake House Denmark

Surrounded by carefully tended vineyards and majestic karri trees and set in a tranquil valley overlooking a trout filled lake you'll find The Lake House Denmark, the most picturesque cellar door and restaurant in Denmark. Located just five minutes from town and open every day from 11am to 5pm, The Lake House Denmark cellar door and restaurant is a must see destination with its natural beauty and rustic charm. Enjoy complimentary wine tasting, a delicious vineyard lunch prepared with local and organic produce, or simply have great coffee and homemade cake as well as taste our delicious gourmet VinoFood condiments.

www.lakehousedenmark.com.au

18 Tourist and Caravan Parks

Peppermint Park Eco Village

Peppermint Park Eco Village is situated between Busselton and Dunsborough in the South West of Western Australia. The park is located on 8 hectares of natural bush land and only a short stroll away from Geographe Bay. This unique Park opened in February 2005 and includes: • 20 Studio Apartments • 18 one and two bedroom self-contained cabins • 120 powered caravan sites on large grassed bays and • 12 Ensuite Sites, • Plus a state of the art and spacious campers' kitchen and lots more! The Park offers a spacious, quiet, eco-friendly environment for guests, close to all the major attractions of the South West. This is an ideal tourist park to enjoy a REAL HOLIDAY!.

www.peppermintpark.com.au

22 Standard Accommodation Perth Ambassador Hotel

The 3.5 star Perth Ambassador Hotel holds a prime position on Adelaide Terrace, within minutes to Perth's many attractions, central business district, conference venues, domestic and international airports, entertainment and nightlife. The property caters for the corporate and leisure traveller. The hotel has 170 well appointed rooms ranging from Standard Rooms to Executive and Lounge Suites. All rooms offer complimentary broadband internet access, complimentary in-house movies and Foxtel. Facilities and services include 24 hour reception, tour information and booking desk, Café 196, lounge bar, mini business centre, onsite sauna, car parking and function & meeting facilities.

www.ambassadorhotel.com.au

23 Deluxe Accommodation Pinctada Kimberley Grande

Kununurra's premier resort captures the Kimberley's sense of 'place and space'. The colours and textures of the landscape are reflected in the décor, furnishings and original artwork. Our Kununurra hotel offers luxurious spa suites, graciously sized guest rooms, a range of dining options, a sports bar with super size screen, a 25m swimming pool with spa and lap lanes, personalised service and tours, superior conference facilities and customised corporate experiences. This homestead-style resort, a member of Marilynne Paspaley AM's Pinctada Hotels & Resorts, was home to cast and crew during the filming of Australia.

www.pinctada.com.au

24 Luxury Accommodation Injidup Spa Retreat

This is the quintessential Australian luxury experience featuring just 10 immaculately designed villas providing total guest privacy, personal service and a world-class spa offering a range of divine treatments for guests. The location itself is awe inspiring, high above the secluded Injidup Beach, surrounded by 3000 hectares of the spectacular Leeuwin National Park and with breathtaking 180 degree views of the Indian Ocean. The Villas offer stylish contemporary design, spacious living and dining area with heated polished concrete floors, beautifully appointed master bedrooms, and expansive deck replete with heated plunge pool from which guests can enjoy the magnificent ocean vista.

www.injidupsparetreat.com.au

Hall of Fame Winners

Hosted Accommodation

Cape Howe Cottages

www.capehowe.com.au

Tour and/or Transport

Kimberley Wild Expeditions

Tourism Wineries, Distilleries and Breweries

Sandalford Wines

Festivals and Events Argyle Diamonds Ord Valley Muster

www.ordvalleymuster.com.au