What happens if I develop a medical condition after I buy travel insurance, but before I leave on my trip? Will I still be covered?

If you were not aware of any symptoms of the medical condition or were not seeking treatment for the medical condition before you bought your policy, we may cover you for cancellation costs if you have to cancel the trip prior to your departure due to this medical condition. 
 
If you want to proceed with your trip (and the medical condition isn’t listed as an automatic pre-existing condition) you must contact us on 1300 655 179 for a medical assessment to check if coverage will be available and if any additional premium will apply. If you do not advise us there may be no cover for any claim resulting from or related to this medical condition.

More FAQs about: