Aussie assist

Aussie Assist is included free with RAC Comprehensive Motor Insurance

If you have an RAC Insurance Comprehensive Motor Vehicle Policy, and you travel more than 100kms from home, you and any member of your immediate family normally living with you are covered by a free emergency assistance service - Aussie Assist.*

Aussie Assist 24 hour emergency assistance is there to help. It will help with medical support, arranging funds, contacting friends, even air transport and accommodation.

And Aussie Assist even covers you whether you are travelling in your own car or not.

Aussie Assist Benefits

bullet24 hour medical advice.
bulletTransport home in the event of serious illness or injury.
bulletAssistance if your car is stolen.
bulletTransport and accommodation in the event of a motor vehicle accident.
bulletHelp cancelling credit cards or arranging funds in the event you suffer a theft.

24 hour medical advice

If you are travelling, Aussie Assist provides 24 hour, 7 day telephone access to a trained nurse or doctor.
The nurse or doctor can help you over the telephone or can refer you to a local doctor. They can also arrange hospital admission and get in touch with your own doctor, family or friends.

Serious illness or injury

Aussie Assist can arrange transport (to your home if necessary) if you, or a family member travelling with you is likely to be in hospital for 7 days or more.
If the ill or injured person cannot be moved, Aussie Assist can also, in certain circumstances, transport another person to them.
Additionally, Aussie Assist can arrange transport if you are seriously ill or injured in your car and no one with you is able to drive it.

Car theft

If your car is stolen, Aussie Assist can help with transport and emergency accommodation. If it is recovered within 30 days, Aussie Assist can also arrange any necessary transportation of your car.

Car problems

In the event of a motor vehicle accident, Aussie Assist can provide help with alternative transport and emergency accommodation. They may even be able to help a local repairer locate spare parts. For motor vehicle breakdown service please refer to your RAC membership card.

Loss or theft of personal effects

If you suffer a theft, Aussie Assist can arrange for your clothing to be sent to you and can help arrange the transfer of funds from your bank account.
Aussie Assist can also help with the cancellation of credit cards and the reissuing of tickets if these are stolen or lost.

* Please note: All policies are subject to terms, conditions and exclusions. Please refer to the policy wording for full details of the cover provided.

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For assistance,

call 1800 023 499