Being in a car crash, no matter how serious, is a frightening experience. If you’ve been in a crash, follow these simple steps to help you report the incident and be prepared for your insurance claim.
Tips if you've been in a car crash
- Stop car immediately and remain calm
- Switch on hazard lights
- If it’s safe, check to see if anyone is injured and call 000 if help is needed
- Stay at the scene of the crash until police and ambulance arrive
- If safe, remove glass and dangerous items from the road
- Continue to remain calm and avoid getting angry or aggressive with other drivers
- If accident is minor (no injury), the police don’t need to be called, and cars should be moved off the road
- Even if it appears the crash was your fault, don't admit responsibility until the incident can be assessed
- Swap details with other driver including name, address, contact number, insurer, registration number, vehicle colour, make and model
- Record time, date and exact location of crash
- Record details of any witnesses
- Take photos of the accident with your phone
Where someone has been injured, you must always report the crash to the police and the Insurance Commission of Western Australia, regardless of the estimated cost of the damage.