RAC provides Apple’s Roadside Assistance via satellite for WA iPhone users

To help members who become stranded outside mobile phone coverage areas, RAC is working with Apple to provide easy access to its groundbreaking satellite Roadside Assistance function.

Apple iPhone users with an iPhone 14 or later with iOS 18.4 or later, including the new iPhone 17, iPhone Air, iPhone 17 Pro, and iPhone 17 Pro Max, will be able to access RAC support when they are beyond mobile and Wi-Fi coverage, offering peace of mind on the roads in some of the country’s most remote locations.

An intuitive interface, including a short questionnaire, captures key details and transmits the information via satellite so an RAC agent can message you directly and dispatch help to your location.

“Keeping people safe on the road and helping them reach their destination is at the heart of what we do at RAC,” said RAC general manager Motoring and Home Services, John Griffiths.

“This innovation extends that safety net further than ever before. Australia is a vast country, and a breakdown in a remote area without mobile reception can be incredibly stressful.

“Apple’s satellite feature is a gamechanger— this means Australians who would previously have been unreachable can now connect with RAC and get the support they need, when they need it most.”

Roadside Assistance via satellite is free for two years after the activation of an iPhone 14 or later, and is designed for use in open spaces with a clear line of sight to the sky.

For more details see the Apple website and bit.ly/satelliteroadside