Yes, you do not need to be a member to use our Auto advice line. But if you sign up to become an RAC member you’ll get discounts on travel, fuel, groceries, entertainment, dining or RAC products and services.

If we can determine a potential problem, we will put you in touch with our Patrol team or we can book you into one of our ten Auto Service centres to provide an accurate diagnosis. From there, our team of professionals will work to fix the problem with your approval. 

We recommend you get your vehicle serviced every 6 months or 10,000km, unless the manufacturer of your vehicles specifies differently. You can find the specific vehicle requirements in your logbook. RAC’s Auto Services is fully equipped to provide logbook services ensuring your vehicle maintains its new vehicle warranty.  

Air pressure is measured by pounds per square inch or PSI. You should follow manufacturers guidelines for the correct PSI. These guidelines can either be found on the tyre pressure label stuck to one of the door jambs or inside the fuel flap. However, we recommend that you check your tyre pressures a minimum of once per month. 

The most common reason for noisy brakes is due to worn out brake pads or discs/rotors. Over time, brake pads wear down and lose their effectiveness in gripping the rotors. This causes the rotor to become uneven and can cause the brakes to vibrate, leading to a noisy brakes. It is important to have your brakes inspected or changed when these noises occur. Worn out brakes will affect your vehicle's ability to slow down and can be dangerous to drive.

There could be several reasons why your vehicle does not want to start, including a failed starter motor, a flat battery, a faulty alternator or drive belt failure. Sometimes it can be difficult to determine the cause, which is why our Auto advice team are here to help. 

The check engine light on your dashboard is part of your vehicles OnBoard Diagnostic system (OBD), which monitors your vehicle systems and performance. It will usually illuminate the engine dashboard light when something is not functioning properly.

Your vehicle has a complex coolant system with many parts that can malfunction or fail. The engine may overheat due to water pump failure, leaks in the radiator or hoses, heater core failure, or on rare occasions the engines drive belt has failed. If your engine is overheating, we suggest contacting our Auto advice team on 6150 6199, to help diagnose and repair the problem.