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Great reasons to choose RAC Pet Insurance
Member benefits
As an RAC member, you get access to great benefits, like discounts on retail partners or RAC products & services.Members save up to 10%
Existing Bronze members save 5%. Silver members save 7.5%. Gold and Gold Life members save 10%.*Covers 80% of vet costs
For illness and injury, less any relevant excess up to $12,000^ each year.Registered vet of your choice
Choose the best treatment for your furry friend.Quick and easy claims
Claim online, anytime 24/7 with RAC Pet Insurance.Pet Insurance FAQs
Who pays the vet?
You must pay the vet treatment cost first and then claim reimbursement from us. We do not make direct payment to your vet.
How do I make a pet insurance claim?
Claiming is easy. Visit our make a claim page and follow the steps provided.
Where can I buy a policy?
You can buy a Pet Insurance policy online or over the phone on 13 17 03.
Who are RACQ?
RACQ are the Royal Automobile Club of Queensland and have been helping Queenslanders for over 110 years, building a highly trusted brand.
What animals can I get pet insurance cover for?
RAC Pet Insurance covers the cats and dogs in your family. View the features and benefits here.
What is a pre-existing condition?
Any illness or injury or symptoms or signs of an illness or injury that your pet suffered or had in any form before your first RAC Pet insurance policy started or any symptoms or signs of the condition, that occur during any applicable waiting period – whether or not a vet has diagnosed or treated it before your first policy started.
RAC members save more
As a member you get access to great offers for you & your home
What's included in these covers?
Before you decide, please read our policy documents.
Insurance member support
Support for family violence, financial hardship, accessibility and specialist services.
^‘ Illness and injury’ cover covers 80% of vet costs, less any relevant excess, up to an annual limit of $12,000. Conditions, limits and exclusions apply. RAC Insurance Pty Limited is authorised by RACQ Insurance Limited (ABN 50 009 704 152, AFSL 233 082) as an agent to issue RAC Pet Insurance. This information does not take your personal objectives, circumstances or needs into account. Read the PDS (and SPDS where applicable) before making any decision. You can also access our TMD here. Pre-existing conditions, general exclusions, as well as waiting periods, may apply to the ailments and conditions stated. Any advice provided is general only and may not be right for you. Such general advice is provided by RAC, under its AFSL.
*Roadside Assistance and Rewards members receive a discount on insurance once they’ve been a member for at least five consecutive years. Members who only have insurance don’t get membership discounts on our insurance cover. Only individuals can become members of the RAC. Membership does not apply to associations, entities, or superannuation funds. For more information see the PDS and the policy PED Guide (inside the PDS).
