We understand that mobility devices, such as electric and manual wheelchairs, can breakdown too. This can be unexpected and inconvenient, preventing you from getting to where you need to go. Wheels2go provides members, who have a mobility device, such as a manual or electric wheelchair, access to 24/7 roadside assistance. If we’re unable to get you mobile, we can assist by arranging a taxi or calling a friend or carer on your behalf.
Wheels2go gives members peace of mind for their continued mobility. Should they need it, help is only a phone call away.
For assistance at any time simply call 13 11 11.
Depending on your breakdown situation we will:
- Send out an RAC Patrol to assist, or;
- Arrange a taxi to help you reach your destination safely.
In most cases, a Patrol is able to replace a flat battery or flat tyre, provided that you have a spare one on hand. Where possible, we recommend that you carry your own puncture repair kit and spare tyre or tyre tube, as well as arranging for access to a spare usable battery, as Patrols will not have these on hand. Should the Patrol need to work on your mobility device, it is important that you are able to safely vacate it on your own or have a friend or carer available to help you.
If a Patrol is unable to assist in your breakdown situation, we will arrange a taxi for you. Your Wheels2go membership entitles you to five (5) taxi trips a year valued at up to $55 per trip, to a total of no more than $275 for the membership year.
In addition to RAC's trusted service, your membership gives you access to a wide range of member benefits such as:
- Discounts at more than 100 retail and travel partners.
- Special offers through RAC's Online Shop.
- RAC product discounts across Motoring, Insurance, Finance, Travel and Security.
- Free Horizons magazine delivered bi-monthly.
The RAC works on your behalf to advocate for safer roads and supports the broader community through sponsorships and driver education.
The membership fee for new Wheels2go members is $65. This includes a $45 membership fee and a one-off $20 joining fee (inc. GST). If a non-member is in a breakdown situation, a $100 join on-road service fee will apply in addition to the annual and joining fees.
Don’t get caught out
If you are in a breakdown situation but are not a member, a $100 join on-road service fee will apply in addition to the membership and joining fees.