- Call the HCF service number on:1800 649 422 and select option 1 for service enquiries.
- Visit your local HCF kiosk at:Lakeside Joondalup Shopping Centre, Garden City Shopping Centre or Carousel Shopping Centre.
If you have a hospital & medical claim - log into the HCF member portal or call 1800 649 422 and select option 1 for service enquiries, 7 days a week to find out what you're entitled to under your current policy.
Extras claims can be processed by;
- on the spot with providers who utilise the HICAPS system
- submit a photo of your claim quickly and easily via the HCF app
- visit a branch
- download a claim form and send via post
HCF can assist you seamlessly transfer from your existing provider. Please contact HCF on 1800 649 422 and select option 2, to assist this process.
By agreeing to the terms and conditions of becoming a HCF member, you are also agreeing to that information being disclosed between both parties.
As a member of RAC, thanks to our partnership with HCF, you will have access to HCF’s award winning private health insurance range.^ Benefits include no excesses for kids with Hospital products and you are entitled to up to $400 cash back when you join or switch to HCF hospital and extras cover.#
^HCF health insurance has won a range of awards, such as Outstanding Value Health Insurance by Canstar 4 years in a row.
#$400 cash back for Family, Couple or Single parent memberships. $200 cash back for Single memberships. Payment will be made by direct deposit up to 6 weeks after paying your first 3 months’ premium. HCF will send you an email to redeem your EFT payment and you must provide your bank account details within 90 days to redeem the offer. Limit 1 EFT payment per policy. You must not have been an HCF member 2 months prior to offer, must provide valid email address and maintain policy for three months. Cashback offer excludes Ambulance only cover.