- Call the HCF service number on: 13 13 34
- Visit your local HCF kiosk at: Karrinyup Shopping Centre, Garden City Shopping Centre or Carousel Shopping Centre.
If you have a hospital & medical claim - log into the HCF member portal online at https://www.hcf.com.au/HCFMemsec/UserManagement/MemberLogin.aspx or call 13 13 34, 7 days a week.
Extras claims can be processed by;
- on the spot with providers who utilise the HICAPS system
- submitting a photo of your claim quickly and easily via the HCF app
- visiting an HCF kiosk
- downloading a claim form and send via post
HCF can assist you seamlessly transfer from your existing provider. Please contact HCF on 1800 649 422 to assist this process.
Rest assured that no sensitive or claims information will be disclosed by HCF, in accordance with the Privacy Laws. The only information that will be shared is your generic details that RAC also holds on file to maintain your membership. By agreeing to the terms and conditions of becoming a HCF member, you are also agreeing to your information being disclosed between both parties.
As a member of RAC, thanks to our partnership with HCF, you will have access to HCF’s exclusive corporate product range, not available to the general public. Benefits include loyalty boosts and no excesses for kids with Hospital products. You are also entitled to an additional 5% discount off the already reduced premiums.