Your Eftpos reward will be emailed to the address provided at the time of joining HCF. These will be sent up to 12 weeks after your first payment is made, directly from HCF. If you are experiencing issues or not received your email 12 weeks after the promotion ending, please email firstname.lastname@example.org with your HCF membership number.
As a member of RAC, thanks to our partnership with HCF, you will have access to HCF’s exclusive corporate product range, not available to the general public. Benefits include loyalty boosts and no excesses for kids with Hospital products. You are also entitled to an additional 5% discount off the already reduced premiums.
Rest assured that no sensitive or claims information will be disclosed by HCF, in accordance with the Privacy Laws. The only information that will be shared is your generic details that RAC also holds on file to maintain your membership. By agreeing to the terms and conditions of becoming a HCF member, you are also agreeing to your information being disclosed between both parties.
- Call the HCF service number on: 13 13 34
- Visit your local HCF kiosk at:Lakeside Joondalup Shopping Centre, Garden City Shopping Centre or Carousel Shopping Centre.
If you have a hospital & medical claim - log into the HCF member portal or call 13 13 34 7 days a week to find out what you're entitled to under your current policy.
Extras claims can be processed by;
- on the spot with providers who utilise the HICAPS system
- submit a photo of your claim quickly and easily via the HCF app
- visit a branch
- download a claim form and send via post