Get ready to claim

You may need:

  • Your policy number or rego.
  • Incident details (when, where and what happened).
  • Contact details of anyone involved, including witnesses.
  • Rego numbers of any other vehicles involved.

Make your claim


Available 24/7
We'll contact you to advise next steps

Claim online

Over the phone

Weekdays: 7am to 8:30pm Weekends: 8:30am to 5pm

We can arrange emergency repairs or towing depending on your policy and cover.

Call 13 17 03

In person

Claim at our West Perth, Dianella or Carousel member service centres.


Leave your claim with us

We’ll take care of your claim

Our local claims team will review your claim and will let you know the next steps. We’ll keep you informed about any excess you may need to pay and whether we need to get your property assessed first.

Caravan and trailer insurance claims FAQs