How to claim on your VIZ insurance

If you have a claim (or potential claim), please notify VIZ as quickly as possible.

Quick & easy


Simply claim online with VIZ insurance

Claim online with VIZ

Over the phone

Weekdays: 8:30am to 5:30pm (AEST/AEDT)

Call 1300 850 491

Viz Insurance PTY LTD (VIZ) acts as agent under binding authority for RAC Insurance Pty Limited ABN 59 094 685 882, AFSL 231222 (RAC), the product issuer. VIZ receives a commission from RAC for policies issued which is a percentage of your premium. Any information provided is factual only and does not constitute advice. Any policies commencing prior to 1 June 2023 are underwritten by the Australia branch of Allied World Assurance Company Limited ABN 54 163 304 907, AFSL 494857, the product issuer.