Financial hardship support
We know this is a difficult time for many of our members and we are committed to supporting you. If you are experiencing financial hardship, please contact us to discuss your options.
Thanks to our healthcare heroes
We're offering every West Australian frontline healthcare professional and first responder free breakdown service during COVID-19.
Broken down?
COVIDSafe app
We are encouraging our members to consider downloading the COVIDSafe app, to help protect our community against COVID-19 and ensure we can get back to normal life as soon as possible.
Service updates
We are closely monitoring developments relating to COVID-19 and following the latest advice from government and health authorities.
Our stores and branches are open, our call centres are still operating and our Roadside Assistance Patrols are still out on the roads, 24/7, keeping everyone moving.
The health and wellbeing of our people and our members is our number one priority and we’re taking extra precautions as we continue to support and assist you. This includes maintaining a distance of 1.5 metres during any face-to-face support and asking important screening questions before we can assist you with some services.
Our branches are open and our team is ready to take your call. You can also lodge a claim online.
Insurance claims
Our Roadside Assistance Patrols are out on our roads keeping everyone moving. We're here if you need us, 24/7. In response to COVID-19 we have reviewed our roadside assistance prices. This means you will continue to pay the same price for 12 months from 1 July, 2020.
More informationCOVID-19 service information
Broken down?
Our Auto Service centres are open and we are still servicing and repairing cars from Monday to Friday. Our Tyre centres are open, or our mobile tyre service can come directly to you and fit your tyres at home.
Car servicing & repairs
Battery replacements
Tyre replacements
We understand this is a difficult time for many Western Australian families. If you have a loan with us and are experiencing or preparing for financial hardship, we are here to help. Please send us an enquiry and we’ll be in touch.
Email us
Our Travel centres are open Monday to Friday and our team is ready to take your call.
Travel insurance
Other enquiries
In line with the State Government’s recent decision to ease some regional travel restrictions, RAC’s Parks and Resorts are now welcoming guests from many parts of WA.
Booking enquiries
Our home security team are here to help and ready to take your call.
Security enquiries
Our home repair and maintenance services are still operating, but we’ve made some temporary changes to how we assist you when our specialists attend your home.
Repair or maintenance enquiries
As a member, you can still access great discounts and special offers on a range of products. We have temporarily closed our in-branch Member Benefit Kiosks and would encourage you to shop online.
