Financial hardship support
We know this is a difficult time for many of our members and we are committed to supporting you. If you are experiencing financial hardship, please contact us to discuss your options.
COVIDSafe app
We are encouraging our members to consider downloading the COVIDSafe app, to help protect our community against COVID-19 and ensure we can get back to normal life as soon as possible.
Service updates
Our stores and branches are open, our call centres are still operating and our Roadside Assistance Patrols are still out on the roads, 24/7, keeping everyone moving.
The health and wellbeing of our people and our members is our number one priority and we’re following the latest advice from government and health authorities.
When you visit us
In line with government and heath advice, anyone entering our physical stores and branches will be required to:
- Sign-in via the WA Government's SafeWA app or through a paper-based contact register.
- Maintain a distance of 1.5 metres during any face-to-face support.
When we come to you
We have implemented some screening questions which will be asked when you call us. This is so we can keep everyone safe and determine how we respond in the best way for everyone.
Our team will be practicing safe distancing and maintaining increased hygiene measures.
Our branches are open and our team is ready to take your call. You can also lodge a claim online.
Insurance claims
Our Roadside Assistance Patrols are out on our roads keeping everyone moving. We're here if you need us, 24/7.
We're following the Government's latest hygiene advice which means our roadside mechanics are equipped with cleaning products and gloves to ensure everyone stays safe and healthy. We ask members to do the same and abide by the advice and keep a safe distance.
Broken down?
We're closely following the latest government and health advice, including maintaining contact registers, safe distancing and increased hygiene measures.
If you're interested in using our courtesy bus service, please enquire at the time of making your booking.
Car servicing & repairs
Battery replacements
Tyre replacements
We understand this is a difficult time for many Western Australian families. If you have a loan with us and are experiencing or preparing for financial hardship, we are here to help. Please send us an enquiry and we’ll be in touch.
Email us
Travel insurance
Other enquiries
Please visit the RAC Parks and Resorts website.
Booking enquiries
Our home security team are here to help and ready to take your call.
Security enquiries
Our home repair and maintenance services are still operating, but we’ve made some temporary changes to how we assist you when our specialists attend your home.
Repair or maintenance enquiries
As a member, you can access great discounts and special offers on a range of products.
