Everything you need to know about how we’re responding to Coronavirus (COVID-19).
We're here for you
Accessing our services
We are closely monitoring advice from health authorities and adjusting our operations, to prioritise the health and safety of our people, our members and the wider community.
- To assist us, we would like to ask you to please access our online services where you can. Our phone lines and call centres may be very busy during this time.
We are taking extra precautions in our stores, branches and across our services, including encouraging our people and members to maintain a distance of at least 1.5 metres at all times.
We may also ask you to provide the following information before we can assist you:
- If you have recently travelled from overseas
- If you have had any symptoms of Coronavirus (COVID-19) in the last 14 days
- If you have been in contact with anyone who has Coronavirus (COVID-19) in the last 14 days
We apologise for any inconvenience these changes may cause, and thank our members for your continued support.
Please see below for other information relating to specific RAC services.
Impacts to our services
RAC Parks and Resorts
We have made the decision to temporarily close our holiday parks and resorts until 30 April, 2020. We sincerely apologise for the inconvenience and disruption this will cause to upcoming holiday plans.
RAC Roadside Assistance, Auto Services and Tyres
We understand this is a difficult time for many Western Australian households. If you have a loan with us and are experiencing or preparing for financial hardship, we are here to help. Please send your inquiry to firstname.lastname@example.org.
We are temporarily unable to take your call on our Home Security line. However, if you leave us a voicemail or lodge an online enquiry, we will get back to you as soon as possible.