Login help for myRAC

1. Go to myRAC and select Register now.
2. Enter a valid email address (e.g. name@domain.com). You'll use this to log in to myRAC in the future. You can't use an email address that's already been registered by another person. 
3. We’ll send a verification code to this email. Please enter this code and proceed to the next step. 
4. You'll be prompted to enter a few more details, including your name. Please use the name you used when you joined RAC, whether it was your full name or a nickname. Then we’ll check some information so you can get registered.

If you don’t receive a verification email within a few minutes, you should:

• Double-check that you entered the correct email address.
• Check your junk or spam folder.
• Make sure you’re able to receive emails (e.g. your inbox isn’t full).

You can always ask for another verification code if needed.

Your myRAC account is individual to you. To create a myRAC account you need a unique email address. If you share an email address with someone else and they’re already using it for myRAC, you won’t be able to register with that email address.

Anyone who has a policy or product with RAC can register. Policy co-owners can register too.

You can’t register for myRAC if you’re an organisation or business, or if you hold an authority to act for someone else, e.g. you’re an RAC authorised party or executor of a will or you have a power of attorney.

Yes, you can. To update your log-in email address:

1. Log in to myRAC.
2. Select Profile.
3. Select Contact details.
4. Go to the section on Log-in details and select Edit.
5. Follow the instructions provided.

This is your email for logging in only. You may also wish to change other email details for your membership and individual insurance policies in myRAC.

If you’ve forgotten your password, you’ll need to reset it by following these steps:

1. Go to the login page and select Having trouble logging in?
2. Select Forgot password.
3. Enter your login email address and select Send code to receive a verification code. We can only send a code to the email address you used to register for myRAC.
4. Enter the verification code and select Verify.
5. Create your new password and select Reset password.

You’ll need to call us on 1300 045 617 so we can help you.

You need a valid email address to create a myRAC account.