RAC have paid off my loan but my financier is still charging me. What should I do?
If your vehicle is under finance, and RAC has been made aware of the finance, RAC has a legal obligation to pay the finance company first (refer to page 26 of the PDS). Some financiers will only accept payment by cheque, which can take up to 10 business days to be received. Your financier will keep charging you until they have received the funds from us. Please contact your finance company to discuss the additional charges.
