Once you’ve made a claim, you can log in to myRAC at any time to check the status of your claim.
Step 1: Log in to myRAC
Log in to myRAC. If you do not have a myRAC account you can easily register using your policy number. You'll be able to load any supporting documents for your claim once you’ve logged in.
Step 2: Select ‘Track my claim’
Find your policy and select Track my claim.
Step 3: Tracking your claim
Now you can view the details of your claim and check on its progress. Or select Upload supporting documents if that’s what you wish to do.