How do I view or track a claim for car insurance?

Once you’ve made a claim, you can log in to myRAC at any time to check the status of your claim. 

Step 1: Log in to myRAC

Log in to myRAC. If you do not have a myRAC account you can easily register using your policy number. You'll be able to load any supporting documents for your claim once you’ve logged in. 

Step 2: Select ‘Track my claim’

Find your policy and select Track my claim.

Selecting track a on mobile

Step 3: Tracking your claim

Now you can view the details of your claim and check on its progress. Or select Upload supporting documents if that’s what you wish to do.

Viewing claim details on Mobile 

Get started

Log in to myRAC

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