Your vehicle is covered for the agreed value shown on your schedule, which can be found by viewing your policy online through myRAC. As vehicles depreciate each year, your agreed value (sum insured) may decrease at each renewal. You have the option to adjust this by managing your policy online or calling us on 13 17 03 when you receive your renewal.
An excess is the amount that you’re required to pay when you make a claim. This is the amount you agreed to when you purchased your policy.
Depending on your circumstances, you may need to pay more than one type of excess. We will tell you if any other excess applies based on your individual risk details and claim scenario.
You can pay your excess by credit card over the phone by calling us on 13 17 03 or online by direct payment:Account name: RAC Insurance
BSB: 032 090
Account number: 314 295
Reference: Your claim number