If you have a hospital & medical claim - log into the HCF member portal or call 1800 649 422 and select option 1 for service enquiries to find out what you're entitled to under your current policy.
Extras claims can be processed;
You can find out more information by:
You can switch health insurers any time of the year.
Switching your health fund to HCF is fast and uncomplicated. It takes less than 15 minutes to choose the HCF cover that works for you and complete your application form, making sure you don't forget to provide the details of your current health fund. Then HCF will take care of the rest - which includes liaising with your previous fund, so you don't have to.
When you switch funds, there's no need to re-serve your waiting periods for the benefits previously covered - so if you're covered for major dental and you already served your waiting period with your previous health fund, waiting periods won't apply again for major dental with HCF, as long as your new policy has the same level of benefits for those items. If you're switching and upgrading your hospital cover - let's say you're switching from a silver policy to a gold one - you'll need to serve the relevant waiting periods for your new services and for services with higher entitlements.
HCF can assist you seamlessly transfer from your existing provider. Please contact HCF on 1800 649 422 and select option 2, to assist this process.
