When do I need to provide proof of ownership?

Once your claim has been reviewed by our claims team, we’ll let you know if you need to supply substantiation or proof of ownership before we settle your claim. If we’ve requested substantiation or proof of ownership for your claim, you can forward a copy with your claim number to:

Email claims@rac.com.au

Fax +61 8 9436 5100

Mail RAC Claims, GPO Box C140, Perth WA 6839

Once received, we’ll review the documentation and let you know the next steps for your claim.

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