What’s the process for shared fence claims?

For shared fences, once you’ve lodged a claim and we’ve approved it, generally we give you a cash settlement to cover your share of the fence. Then you organise the repairs.

In summary, the process is that you:

  1. Make a claim.
  2. Talk to your neighbour. They’re responsible for their share of the fence repair costs
  3. Get a quote from a fence repairer.
  4. Pay for your share of the fence repair with your cash settlement.
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