If you believe damage was caused by a power surge, please retain the damaged item. Our assessor may need to see it in person to settle your claim.
More FAQs about:
When will I receive payment for my fence claim?
We make every effort to settle your fence claim as soon as possible. Once your claim is processed, you should receive payment within two business days if we’ve paid directly into your bank account.
Who do I contact if I need emergency assistance for storm damage?
If you require emergency assistance for storm damage, call the State Emergency Service (SES) anytime on 13 25 00.
How can I make an insurance claim?