How do I make a claim against my HCF policy?

If you have a hospital & medical claim - log into the HCF member portal or call 13 13 34 7 days a week to find out what you're entitled to under your current policy.

Extras claims can be processed by;

  • on the spot with providers who utilise the HICAPS system 
  • submit a photo of your claim quickly and easily via the HCF app
  • visit a branch
  • download a claim form and send via post