What is a pre-existing condition?

Any illness or injury, including any symptoms or signs of an illness or injury, that your pet had and you knew about, or that a reasonable person in the circumstances could have been expected to know about:

  • before your cover commences; or
  • that present during any period where your pet is not covered under any RAC Pet Insurance policy.

A pre-existing condition includes any illness or injury, or symptoms or signs of an illness or injury, that present during any waiting period that applies to your pet, whether or not a vet had provided a diagnosis or any treatment prior to the policy starting.