How do I track my claim?
You can keep up-to-date with your claim through myRAC.
There are three ways to make a claim on your insurance policy:
Claims are processed through our West Perth claims team. You can contact them on 13 17 03, seven days a week, from 7am to 8:30pm Monday to Friday, and 8:30am to 5pm on Saturday, Sunday and all public holidays (except Christmas and Boxing Day).
For emergency claims outside of our operating hours, please contact us on 13 17 03 for our emergency after-hours service.Please clearly mark your claim number in your email and on all documents.