RAC strives to provide our members with a comprehensive range of services to protect and enhance their lifestyle. By adding Health Insurance to our offering, we give our members the chance to protect their most important assets: themselves and their families’ health.
Operating since 1932, HCF is Australia’s largest not-for-profit health insurer, covering 1.5 million members. HCF and RAC share similar values with members at the heart of our service. HCF recently became the first Australian health fund to achieve accreditation to the International customer Service Standard.
As a member of RAC, thanks to our partnership with HCF, you will have access to HCF’s award winning private health insurance range.^ Benefits include loyalty boosts and no excesses for kids with Hospital products. You are also entitled to up to $400 cash back when you join or switch to hospital and extras cover.*
^Choice recommended for basic hospital cover in WA 2018.
*$400 cash back for Family, Couple or Single parent memberships. $200 cash back for Single memberships. Paid into your nominated bank account after you've paid one month's premium and the 30 day cooling period has ended.
You can view the product range, get a quote or find out more information any time at corporate.hcf.com.au/rac. Alternatively you can call the dedicated RAC sales team on 1800 649 422 and select option 2, 7 days a week, or visit your local HCF kiosk at Lakeside Shopping Centre, Joondalup, Garden City Shopping Centre or Carousel Shopping Centre.
HCF can assist you seamlessly transfer from your existing provider. Please contact HCF on 1800 649 422 and select option 2, to assist this process.
If you’re over 18 and not already an RAC member when you take out HCF Health Insurance with RAC, you’ll automatically become an RAC Red Card member. This means you'll be able to make the most of a great range of benefits. You can find out more by visiting rac.com.au/memberbenefits
Rest assured that no sensitive or claims information will be disclosed by HCF, in accordance with the Privacy Laws. The only information that will be shared is your generic details that RAC also holds on file to maintain your membership. By agreeing to the terms and conditions of becoming a HCF member, you are also agreeing to your information being disclosed between both parties.
Yes – you can contact HCF service on 1800 649 422 and select option 1, 7 days a week, to discuss your current policy and obtain a quote to join the HCF plan. They will advise you on the comparable level of cover in the HCF range, to assist you in determining the best product for your needs.
Your Eftpos reward will be emailed to the address provided at the time of joining HCF. These will be sent up to 12 weeks after your first payment is made, directly from HCF. If you are experiencing issues or not received your email 12 weeks after the promotion ending, please email firstname.lastname@example.org with your HCF membership number.
- Call the HCF service number on:1800 649 422 and select option 1 for service enquiries.
- Visit your local HCF kiosk at:Lakeside Joondalup Shopping Centre, Garden City Shopping Centre or Carousel Shopping Centre.
If you have a hospital & medical claim - log into the HCF member portal or call 1800 649 422 and select option 1 for service enquiries, 7 days a week to find out what you're entitled to under your current policy.
Extras claims can be processed by;
- on the spot with providers who utilise the HICAPS system
- submit a photo of your claim quickly and easily via the HCF app
- visit a branch
- download a claim form and send via post