Sales and Policy Enquiries

For any sales or policy enquiries please contact RAC using one of the below options. 

Phone: 13 17 02

Online: Make an enquiry 

or visit us at one of our branches by clicking Find a branch

Claims Enquiries

RAC is partnering with RACQ to provide you pet insurance. The insurance is underwritten by RACQ and all claims will be managed by RACQ. Please be advised that RACQ operating hourse are Monday-Friday 7am-9pm and Saturday to Sunday 8am-8pm (AEST)

Phone: 13 72 02

Email: petclaims@racq.com.au

*Conditions, limits and exclusions apply. RAC Insurance Pty Limited is authorised by RACQ Insurance Limited (ABN 50 009 704 152, AFSL 233 082 as an agent to issue RAC Pet Insurance. This information does not take your personal objectives, circumstances or needs into account. Read the PDS and SPDS (where applicable) before making any decision. ‘Pre-existing conditions, general exclusions, as well as waiting periods, may apply to the ailments and conditions stated. Any advice provided is general only and may not be right for you. Such general advice is provided by RAC under its AFSL.