Get ready to claim

You may need:

  • Your policy number and personal details.
  • Incident details (when, where and what happened).
  • Who was involved, including their name, address and contact details.
  • The registration details of any other boat or vehicle involved.
  • The contact details for any witnesses.

Make your claim


Available 24/7
We'll contact you to advise next steps

Claim online

Over the phone

Weekdays: 7am to 8:30pm Weekends: 8:30am to 5pm

We can arrange emergency repairs or towing depending on your policy and cover.

Call 13 17 03

In person

Claim at our West Perth, Dianella or Carousel member service centres.


Leave your claim with us

We’ll take care of your claim

Our local claims team will inform you of the next steps, which may involve where to take your boat and any excess you need to pay.

Boat insurance claims FAQs