1
Get ready to claim
You may need:
- Your policy number or address and personal details.
- Incident details (when, where and what happened).
- Details of any valuables lost or damaged.
2
Make your claim
Over the phone
Weekdays: 7am to 8:30pm Weekends: 8:30am to 5pm
After hours24/7 emergency assistance line will be there to help after hours.
In person
Claim at our West Perth, Dianella or Carousel member service centres.
3
Leave your claim with us
We’ll take care of your claim
Our local claims team will review your claim and will let you know the next steps. We’ll keep you informed about any excess you may need to pay and whether we need to get your property assessed first.
More information
View the relevant Product Disclosure Statement (PDS) and Premium, Excess and Discount Guide (PED) for more information about this cover.
These products are issued by RAC Insurance Pty Ltd.
