What you can do online

See what online service options are available for your insurance policy (or policies).

Car insurance

Comprehensive, third party fire & theft and third party insurance policies

  • What you can do on myRAC

  • Get certificate of currency
  • Update your bank account details
  • Reschedule your payments
  • Renew your policy and update your excess or sum insured
  • Update your policy with your new car details
  • Update your mailing address
  • Update your contact details
  • Make a claim
  • View and track your claim
  • Switch to email renewals

Home insurance

Home & contents, building, contents and personal valuables insurance policies

  • What you can do on myRAC

  • Get certificate of currency
  • Update your bank account details
  • Reschedule your payments
  • Renew your policy and update your excess or sum insured
  • Update your policy with your new home details 
  • Update your mailing address
  • Update your contact details
  • Make a claim
  • View and track your claim
  • Switch to email renewals

Renter’s & Landlord’s Insurance

  • What you can do on myRAC

  • Update your bank account details
  • Reschedule your payments
  • Certificate of currency (Landlord’s only)
  • Update your policy with your new address
  • Update your policy with your new home
  • Update your contact details
  • View and track your claim

All insurance policies

Including caravan, motorcycle, bicycle, boat, pet, life, travel and small business

Pay a bill
Make a claim

  • What you can do online

For anything else call 13 17 03 and we will be happy to help.

Tasks you can do online with any policy

Make a claim

We make the claiming process easy as possible.

Make an insurance claim

Quick actions

Online actions you can do anywhere, anytime.

Pay a bill General enquiry Complaints & disputes