What you can do online

See what online service options are available for your insurance policy (or policies).

Car insurance

Comprehensive, third party fire & theft and third party insurance policies

What you can do in myRAC

  • View your policy
  • Make a claim
  • View and track your claim
  • Get certificate of currency
  • Update your bank account details
  • Reschedule your payments
  • Renew or update your policy
  • Update your policy with your new car details
  • Update your mailing address
  • Update your contact details
  • Switch to email renewals
  • Cancel your policy

What else you can do online

Home insurance

Home & contents, building, contents and personal valuables insurance policies

What you can do in myRAC

  • View your policy
  • Make a claim
  • View and track your claim
  • Get certificate of currency
  • Update your bank account details
  • Reschedule your payments
  • Renew your policy and update your excess or sum insured
  • Update your policy with your new home details
  • Update your mailing address
  • Update your contact details
  • Switch to email renewals
  • Cancel your policy

What else you can do online

Basic contents & landlord’s insurance

Budget and landlords' policies

What you can do in myRAC

  • View your policy
  • Update your bank account details
  • Reschedule your payments
  • Certificate of currency (Landlord’s insurance only)
  • Update your policy with your new home/property address
  • Update your contact details
  • View and track your claim
  • Cancel your policy

What else you can do online

Caravan, motorcycle, pet & boat insurance

What you can do in myRAC

  • View your policy
  • Cancel your policy

What else you can do online

Life, health, travel & small business insurance

This includes all life insurance products (life insurance, TPD, income protection, trauma, life protect and income protect).

What you can do online

For anything else call 13 17 03 and we'll be happy to help.

FAQs