When will I receive payment for my fence claim?
We’ll try to settle your fence claim as soon as possible. Once your claim is approved and processed, you should receive payment within seven business days.
More FAQs
My fence has been damaged by a storm can you replace it?
You can claim online for your storm damaged fence 24/7. Once you’ve lodged a claim and we’ve approved it, we’ll arrange settlement so you can organise a repair or replacement. You’ll need to discuss repair or replacement options with your neighbour if you share a fence with them.
What happens if my fence repair costs amount to more than my payment from RAC?
If the cash amount doesn't cover your costs, please send us your quote. We'll review the amount in your quote and discuss your options. Email claims@rac.com.au with your claim number in the subject line.
When does RAC need to assess my fence for storm damage?
We may need to assess the damage before settling your claim if your fence has extensive damage. We’ll advise you if this is required.