How do I update my payment details for my insurance policy?

Whether you want to consolidate your payments so they come from one bank account or use separate bank accounts or cards for each policy, you can update your payment details anytime.

Important: Following these steps will only update your payment details for the policy you selected. You may also need to update your other policies with these new details.

Step 1: Log in to myRAC

Log in to myRAC. If you don’t already have a myRAC account, you’ll need to register first.

Step 2: Select ‘How you pay’

Under your digital card, select How you pay.

Step 3: Find your policy or product

Find the policy or product you’d like to update your payment details for. Then, select Manage.

Step 4: Select ‘Update how I pay’

On this page, you’ll see a list of actions you can take related to your policy. Select Update how I pay.

Step 5: Update your payment details

Under Choose an account or card, select a payment method we already have on file or add a new bank account or credit card.

If you select Add a new account or card, select Card or Bank account. Then, enter the details of your bank account (i.e. BSB, account number and account name) or card (i.e. name on card, card number and expiry date).

Step 6: Agree to authorisation terms

Tick the box after you’ve read and agreed to the terms.

Step 7: Select ‘Confirm’

Select Confirm to save your updates.

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