There are three ways to make a claim on your insurance policy:
Claims are processed through our West Perth claims team. You can contact them on 13 17 03, seven days a week, from 7am to 8:30pm Monday to Friday, and 8:30am to 5pm on Saturday, Sunday and all public holidays (except Christmas and Boxing Day).
For emergency claims outside of our operating hours, please contact us on 13 17 03 for our emergency after-hours service.
We also have online claim forms available to 24/7 for some insurance policies. See what claim options are available to you via our make a claim section.
Please clearly mark your claim number in your email and on all documents.
