How do I update how I pay my insurance?
You can reschedule your next payment or update your payment method for certain types of insurance in myRAC.
Step 1: Log in to myRAC
Log in to myRAC. If you don’t already have a myRAC account, you'll need to register first.
Step 2: Select ‘How you pay’
Under your digital card, select How you pay.
Step 3: Find your policy or product
Find the policy or product you’d like to update your payment details for. Then, select Manage.
Step 4 (optional): Update your next payment date
Under Change next payment date (AWST), enter the date that you’d like your next payment to be processed. Please note that you can only delay your payment by up to four weeks.
Important: This will only change the date of your next payment for the policy you selected. After that, payments will go back to the original date. To change your payment date for all future payments, please call 13 17 03.
Step 5 (optional): Update your payment details
Under Choose an account or card, select a bank account we already have on file or add a new bank account or credit card.
If you select Add a new account or card, select Card or Bank account. Then, enter the details of your bank account (i.e. BSB, account number and account name) or card (i.e. name on card, card number and expiry date).
Step 6: Agree to authorisation terms
Tick the box after you’ve read and agreed to the terms.
Step 7: Select ‘Confirm’
Select Confirm to save your updates.