How do I make an insurance claim?
You can still claim online or over the phone. You may need:
- Your policy number or car registration.
- Incident details (when, where & what happened).
- If possible, the name, address, phone number and licence details of any drivers involved.
Step 1: Select 'Make a claim'
You can Make a claim from most pages on our website. Or select the Make a claim button near the bottom of this page.
Step 2: Select the policy type you’re making a claim for
Use the dropdown box that says Please select to select the policy you’d like to claim for. In this example, we’ve used car insurance.
Step 3: Choose how you’d like to claim
To claim online, select Claim online. You can also claim over the phone. 13 17 03.
Step 4: Complete the basic details to make a claim online
Fill in your details and details about the claim. Select Continue to progress through the form.