Whether you’re buying your first home or moving into a new place, your home is worth protecting. If you’ve just started looking into home insurance options, we’ve got some simple answers to questions you might have.
Home insurance basics FAQ
What kind of home insurance do I need?
You might need one policy for the building itself and another for your contents. You can usually save money by combining your building and contents insurance into one policy.
If you’re buying a home, your lender will probably need your building insurance policy details as part of your mortgage paperwork, so it’s a good idea to get a home insurance quote as soon as possible.
If you’re buying a home, your lender will probably need your building insurance policy details as part of your mortgage paperwork, so it’s a good idea to get a home insurance quote as soon as possible.
What’s building insurance?
Building insurance covers the physical structure of your home, including your roof, walls and windows. It also covers permanent fixtures and fittings such as your bath, toilet and fitted kitchen.
Depending on the policy you choose, your building insurance could cover damage caused by fire, lightning, explosion or earthquake, theft or attempted theft, riots or vandalism, storms or flooding, falling trees, moving objects (such as a car driving into your home), and escaping or leaking water or oil. Building insurance usually also covers you for legal liability as owner of the property, such as for damage caused to someone else’s property.
Depending on the policy you choose, your building insurance could cover damage caused by fire, lightning, explosion or earthquake, theft or attempted theft, riots or vandalism, storms or flooding, falling trees, moving objects (such as a car driving into your home), and escaping or leaking water or oil. Building insurance usually also covers you for legal liability as owner of the property, such as for damage caused to someone else’s property.
What about everything inside my home? Is it covered?
Your home contents are everything from your furniture, appliances and clothing to your guitar collection and jewellery. Find out the basics of contents insurance.
Will I be covered for damage if I accidentally kick a footy through my kitchen window?
Some policies will include limited cover for accidents such as glass breakage. If not, you can often add accidental damage to your policy, which means you’ll pay more for your insurance but will be covered for more events. Always check your policy documents for details of what’s covered.
What's not covered by building insurance?
Most building insurance policies will NOT cover:
- Wear and tear, gradual deterioration and lack of maintenance.
- Mildew and rust.
- Damage caused by certain events when you’re renovating.
- Theft or damage, such as water or wind coming through an open window, which happens as a result of your windows or doors being left open.
How much cover do I need?
You need enough insurance to cover the cost of replacing the building itself and all permanent fixtures and fittings inside it, including demolition, architect and builders fees. This is known as your building sum insured. It’s not the same as the market value of your home, which is how much it would sell for and includes the cost of the land. Use our calculator to work out the cost of rebuilding your home.
What's an excess?
The excess is the amount you need to pay towards settlement of any claim. Refer to the Premium, Excess and Discount (PED) Guide for more information.
You may need to pay more than one type of excess.
What if I'm renting or I have tenants living in my property?
If you’re renting, you may want to consider basic contents insurance. This is generally a low-cost contents policy that provides limited cover for tenants.
If you have an investment property, landlord’s insurance might be your best option. This covers the risks associated with renting out a property.
If you have an investment property, landlord’s insurance might be your best option. This covers the risks associated with renting out a property.