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Claims FAQs
Here you will find some of our most frequently asked questions
Storm related claims
Get more info on storm related claimsFire related claims
Get more info on fire related claimsWhat are you covered for
You can log in and view your policy details in myRAC.
Cover is issued by RAC Insurance Pty Limited. Our products are developed and distributed for appropriate target markets in accordance with our policy. Benefits are subject to policy conditions and PED Guide. Before you make a decision, please check the PDS and TMD to see if the policy is right for you.
Documentation
If you have been asked to submit documentation to support your claim, you can choose one of the following:
- Login to myRAC and upload your documents
- Email: claims@rac.com.au
- Mail: RAC Claims, GPO Box C140, Perth WA 6839
Remember to clearly indicate your claim number in the subject of your email and on your documents.
What's included in these covers?
Before you decide, please read our policy documents.
Frequently asked questions
These frequently asked questions may also be helpful to you.