Life insurance
Cover in case of an unexpected terminal illness or death.
Any questions
Speak to one of our RAC Life Insurance team by calling 1300 342 194 or email sales@raclifeinsurance.nobleoak.com.au
Get one month free
Purchase your policy today and receive one month free for a limited time.*
Become an RAC member
When you purchase any RAC Life Insurance policy, you'll become an RAC member - with access to extra benefits.
Award winning insurance
Brought to you by NobleOak, Australia's most awarded Direct Life Insurer of 2020^ with over 140 years heritage.RAC Income Protection Insurance, issued by NobleOak
Receive payments during your benefit period to replace some of your income if you suffer a sickness or injury and can no longer work.
You will be covered for
- Illness or injury which stops you earning your income
See some of the key features and benefits
How much can I apply for?
Insure for up to 70% of your pre-disability earnings for the first two years of your claim with a monthly benefit of up to $30,000 a month.
Maximum entry age
55 years
Benefit period
Benefit periods of 2 years or 5 years or to age 65 may be selected. This is the period for which benefits are payable if you are disabled by illness or injury and are unable to work. Premiums for shorter Benefit Periods are generally lower than those for a longer Benefit Period.
Waiting period
The waiting period is the time you remain disabled before benefits are payable - select a waiting period of 30 or 90 days.
What are some of the key benefits?
Premium pause
If you become unemployed or need to take extended leave from employment because of full time study, maternity/paternity leave or compassionate leave, you can write to us and ask us to pause your premiums for up to 12 months.
Total disability benefit
If you become totally disabled, you will receive monthly benefits to replace a share of your lost income.
Partial disability benefit
You may also be paid a reduced benefit if after being totally disabled, you return to work in a reduced capacity. The benefit for partial disability becomes payable providing you have been totally disabled for at least the first 14 days of the waiting period and you remain totally or partially disabled beyond the expiry of the waiting period.
More features of this cover
Claims process
Apply over the phone with help from the RAC Life Insurance team. All claims made are managed by a team of dedicated claims consultants.Become an RAC member
When you purchase any RAC Life Insurance policy, you'll become an RAC member - with access to extra benefits.Tailored by you
Your policy is a fully underwritten product tailored by you. Fully underwritten cover helps reduce unforeseen delays or surprises in the event of a claim.Income protection insurance FAQs
What is Income Protection cover?
Income Protection cover (referenced as Disability Income cover within the PDS) provides a monthly payment based on a portion of your income in case you can’t work due to sickness or injury, helping you to support your family and cover essential living expenses. The payment is made during the Benefit Period which applies to your cover, whilst you continue to be unable to work.
If you are aged between 18 and 55 years and work at least 20 hours per week you are eligible to apply for Income Protection.
You will be eligible to apply for up to 70% of the first $16,667 of your monthly income (this reduces for amounts over $16,667, on a sliding scale; and the amount payable for a claim reduces if you are still on claim after 2 years)
When you apply you will be asked to select a 30 or 90 day waiting period, and a benefit period of either 2 years, 5 years, or to age 65.
Why should I consider RAC Life Insurance, issued by NobleOak?
Depending on the cover type(s) you choose, and if you meet the conditions of cover, you would be eligible to claim if you were to pass away (life cover), could not work again due to a sickness or injury (TPD cover which provides a lump sum payment), were unable to work due to sickness or injury (income protection cover which provided a monthly payment for your chosen benefit period, whilst you are unable to work) or were diagnosed with a serious medical condition listed in the PDS (trauma cover).
You can choose:
- Life (death) cover
- Income protection cover (known as disability income insurance)
- Total Permanent Disability (TPD) cover
- Trauma cover
RAC Life Insurance is a fully-underwritten life insurance product. That means the insurer asks you about your health and lifestyle at the start, not when you make a claim. As long as you correctly disclose the information requested when you apply, you can be confident that a future claim will be paid as outlined in the Product Disclosure Statement.
Who is the issuer of RAC Life Insurance?
NobleOak Life Limited (NobleOak), Australia’s most awarded direct life insurer of 2020, is the issuer of RAC Life Insurance. They are an Australian life insurer that was established in 1877 and have been protecting Australians for over 140 years.
NobleOak is regulated by the Australian Prudential Regulation Authority (APRA), and holds an Australian Financial Services License issued by the Australian Securities and Investments Commission (ASIC).
RAC Life Insurance is reinsured through an arrangement NobleOak has with Hannover Life Re of Australasia Ltd.
NobleOak is also a member of the Financial Services Council of Australia (FSC) and a signatory to the FSC Code of Practice for Life Insurers.
How much cover do I need?
Determining the level of cover you need for the cover type(s) you select depends on your personal circumstances and financial position.
You may wish to consider the stage of life you are in, your level of debt, and other ongoing financial commitments, before taking out cover.
How is my premium calculated?
The cost of your Life Insurance depends on a variety of factors. These include:
- the type(s) of cover you choose
- the level of cover you choose for the cover type(s) you select
- your age
- your gender
- whether you smoke or not
- your occupation
- your lifestyle attributes
- your medical history
The covers that are available within RAC Life Insurance use stepped premiums. This means your premiums attached to the cover type(s) you select will increase each year with your age.
In addition, your premium will increase each year to guard your cover against inflation. This helps ensure your level of cover for the cover type(s) you select remain relevant to your needs. You do have the option to stop the indexation of your cover if you prefer, in which case any rise in your premium will only be due to your increasing age.
When does my cover start?
Your cover will start once it is accepted by NobleOak’s RAC Life Insurance team and communicated to you in writing. Until then, they may ask for more information to fully assess your application. You are under a duty to take reasonable care in answering all the questions in the application and this duty to disclose any relevant information continues right up to the point that your application is accepted.
When your insurance cover begins, you will be issued with a Welcome Pack outlining the full of your insurance. Please keep this material together with the PDS for future reference.
You will also receive an annual renewal statement containing your insurance details, including your insured benefits and premium payable. You should keep this with your records.
Interim Accidental Cover is provided to you while your application is under assessment.
- For Life cover applicants – the cover amount applied for, up to $1 million
- For TPD cover applicants – the cover amount applied for, up to $500,000
- For Trauma cover applicants – the cover amount applied for, up to $500,000
- For Disability Income cover applicants – the cover amount applied for, up to $2,000 per month (for up to 24 months)
Interim cover is provided on the basis of the eligibility and terms referenced in the PDS; these benefits are provided at no extra cost to you.
How do I make a claim?
Making a claim can be a difficult and emotional time. The RAC Life Insurance team at NobleOak aim to make the process as straightforward as possible.
The issuer of RAC Life Insurance, NobleOak has a strong claim philosophy built on a fundamental desire to put the client first at all times. When making a claim, you or your beneficiary will be assigned a dedicated claims consultant to assist with the process.
As a first step, the claims team can be contacted on 1300 342 194. They will walk you through the process, send you the required documentation to complete and explain what other documentation may be required.
Once the claim is assessed, you will be advised of the outcome promptly. If accepted, payments are usually made within five business days.
If your policy was issued prior to October 1st 2021, please see here for claims details.
If I hold a life insurance policy issued through AIA Australia, how can I make contact?
New RAC Life Insurance policies are no longer available through RAC’s former arrangement with AIA Australia.
If you hold an existing RAC Life Insurance policy issued through AIA Australia there’s no change to your cover. If you would like to contact a service or claim representative, please see the details below.
Service queries
Phone 1800 069 922
Monday to Friday 9AM to 5PM
Email enquiries@lifeinsurance.rac.com.au
Claims queries
Phone 1800 069 922
Monday to Friday 9AM to 5PM
Email claims@lifeinsurance.rac.com.au
What's included in these covers?
Before you decide, please read the PDS issued by NobleOak on the Policy documents page.
RAC Insurance member support
Support for family violence, financial hardship, accessibility and specialist services.
The RAC Life Insurance suite of products (RAC Life Insurance) is distributed and issued by NobleOak Life Limited, AFSL 247302 (NOL). NOL and its representatives handle all claims. RAC Insurance Pty Ltd does not distribute, issue or guarantee these products. The information on this website is factual information only, and is not financial advice. You should consider factors like your objectives, financial situation and needs and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) available via this website before deciding to acquire RAC Life Insurance.
You should not cancel any existing life insurance policy until you have been informed in writing that your replacement cover is in place.
RAC receives a commission from NOL for policies issued by NOL to RAC members.
*The first month free offer is available if you apply for cover before 31 December 2021. If you apply for cover before 31 December 2021, you will not start paying premiums until one month after the commencement date of the cover. This offer is available once only per new customer and may not be used in conjunction with any other offer.
^NobleOak Awards please see here.
