Any questions
Call us on 1300 342 194 Monday to Thursday 6am to 6pm or Fridays 6am to 4pm. Or you can email sales@raclifeinsurance.nobleoak.com.au
TPD cover is available as an option with your RAC Life Insurance cover
Receive a lump sum payment of up $5 million cover if you become permanently disabled as the result of a sickness or injury and are unable to work again.
What does TPD Insurance cover provide?
You will be covered for
If you become totally and permanently disabled due to sickness or injury and unable to work again, you will be paid an agreed cover amount as a lump sum (as this is an option with life cover, life cover will reduce by the amount paid).
See some of the key features and benefits
Who can apply?
Australian Residents between the ages of 16 and 59 who take out RAC Life Insurance can apply for up to their life cover amount.
Maximum cover level
$5 million
Maximum entry age
59 years
Guaranteed renewable age
To 75 years
Choice of TPD definition
When you apply for TPD Insurance you will need to select the TPD definition you want. Any Occupation, Own Occupation or Domestic Duties. More information avaiable in the PDS. If working less than 15 hours a week, only the Domestic Duties definition is available.
What are some of the key benefits?
Financial advice benefit
You may need some professional advice to ensure that the proceeds of a Total & Permanent Disability claim payment are managed appropriately. That is why you will be reimbursed the cost of engaging a qualified and licensed financial adviser, up to $5,000, to prepare a financial plan if you are paid a TPD benefit in excess of $200,000. If your Sum Insured is more than $1 million and your insurance has been in place for at least 2 years, the upper limit on this benefit is increased to $10,000
Future increases benefit
You can increase your Sum Insured without the need to provide further medical evidence if a future increase event occurs while you are less than 60 years of age. Eligibility is subject to limitations and specified events.
TPD FAQs
As an option, you can add Total Permanent Disability (TPD) cover to your Life cover.
With TPD cover, if you are aged between 16 and 59 years you can receive a lump sum payment of up to $5 million if you become permanently disabled as the result of a sickness or injury (either mental or physical) and are unable to return to work. Cover can remain in place to age 75.
In the event of a claim, the funds may help you modify your home, replace lost income and clear debts.
If you add TPD cover to your Life cover then any approved claim for a TPD event will reduce your Life cover by the amount of the TPD cover payment.
Depending on the cover type(s) you choose, and if you meet the conditions of cover, you would be eligible to claim if you were to pass away (life cover), could not work again due to a sickness or injury (TPD cover which provides a lump sum payment), were unable to work due to sickness or injury (income protection cover which provided a monthly payment for your chosen benefit period, whilst you are unable to work) or were diagnosed with a serious medical condition listed in the PDS (trauma cover).
You can choose:
- Life (death) cover
- Income protection cover (known as disability income insurance)
- Total Permanent Disability (TPD) cover
- Trauma cover
RAC Life Insurance is a fully-underwritten life insurance product. That means the insurer asks you about your health and lifestyle at the start, not when you make a claim. As long as you correctly disclose the information requested when you apply, you can be confident that a future claim will be paid as outlined in the Product Disclosure Statement.
NobleOak Life Limited (NobleOak), an award winning life insurer, is the issuer of RAC Life Insurance. They are an Australian life insurer that was established in 1877 and have been protecting Australians for over 145 years.
NobleOak is regulated by the Australian Prudential Regulation Authority (APRA), and holds an Australian Financial Services License issued by the Australian Securities and Investments Commission (ASIC).
RAC Life Insurance is reinsured through an arrangement NobleOak has with Hannover Life Re of Australasia Ltd.
NobleOak is also a member of the Financial Services Council of Australia (FSC) and a signatory to the FSC Code of Practice for Life Insurers.
Life cover will allow you to help protect your family against financial hardship with a lump sum benefit if you were to pass away or are diagnosed with a terminal illness that is likely to result in death within a period of 24 months.
If you are aged between 16 and 74 years you can apply for up to $25 million in Life cover. Cover can remain in place to age 99.
Generally, people take a look at their current and future financial situation – such as the size of their mortgage, any other large debts, and future living costs – in arriving at a Life cover amount that may be suitable.
In the event of the insured person’s death, with RAC Life Insurance, an advance payment of $30,000 will also be available from the Life cover amount that you have secured to assist with funeral expenses. This can help to lessen the financial stress at a very emotional time so your family focus on their grief without the added worry of budgeting for the costs associated with a funeral.
As an option, you also can add Total Permanent Disability (TPD) cover or Trauma Insurance within your Life Cover. If you add TPD cover to your Life cover then any approved claim for a TPD event will reduce your Life cover by the amount of the TPD cover payment.
Similarly, if you add Trauma cover to your Life cover, then any approved claim for a Trauma event will reduce the Life cover by the amount of the Trauma cover payment.
Determining the level of cover you need for the cover type(s) you select depends on your personal circumstances and financial position.
You may wish to consider the stage of life you are in, your level of debt, and other ongoing financial commitments, before taking out cover.
Your cover will start once it is accepted by the RAC Life Insurance team and communicated to you in writing. Until then, we may ask for more information to fully assess your application. Your duty to disclose any relevant information continues right up the point we accept your application.
When your insurance cover begins, you will be issued with an acceptance letter outlining the full details of your insurance. Please keep your letter together with the PDS for future reference.
You will also receive an annual advice confirming your insurance details, including your insured benefits and premium payable.
Interim Accidental Cover is provided to you while your application is under assessment;
- For Life cover applicants – up to $1.5 million
- For TPD cover applicants – up to $500,000
- For Trauma cover applicants – up to $500,000
- For Disability Income cover applicants – we will pay the monthly cover amount applied for up to 24 months to a maximum of $4,000 per month
Subject to the eligibility and terms referenced in the PDS, these benefits are provided at no extra cost to you.
Making a claim can be a difficult and emotional time. We aim to make the process as straightforward as possible.
Visit our our claims page for instructions to claim with either AIA or NobleOak.
New RAC Life Insurance policies are no longer available through our former arrangement with AIA Australia.
If you hold an existing RAC Life Insurance policy issued through AIA Australia there’s no change to your cover. If you would like to contact a service or claim representative, please see the details below.
Service queries
- Opening times
- Monday to Friday 9am to 5pm
- Phone
- 1800 069 922
- au.servicelifeinsurance@aia.com
Claims queries
- Opening times
- Monday to Friday 9am to 5pm
- Phone
- 1800 069 922
- au.claimslifeinsurance@aia.com
What's included in these covers?
Before you decide, please read the PDS issued by NobleOak on the Policy documents page.
RAC Insurance member support
Support for family violence, financial hardship, accessibility and specialist services.
The RAC Life Insurance suite of products (RAC Life Insurance) is distributed and issued by NobleOak Life Limited, AFSL 247302 (NOL). NOL and its representatives handle all claims. RAC Insurance Pty Ltd does not distribute, issue or guarantee these products. The information on this website is factual information only, and is not financial advice. You should consider factors like your objectives, financial situation and needs and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) available via this website as well as our Financial Services Guide before deciding to acquire RAC Life Insurance.
You should not cancel any existing life insurance policy until you have been informed in writing that your replacement cover is in place.
RAC Insurance Pty Ltd receives a commission from NobleOak for RAC My Protection Plan Life Insurance policies.
†NobleOak Awards please see here.