Let's get your car fixed

You need: policy number or registration number; incident details (when, where & what happened); details of anyone else involved.

Quick & easy

Claim online


  • Convenient, claim online at any time
  • Upload documents and images directly from your computer or device
  • Claim for your windscreen in 5 minutes
Claim online now

Over the phone


Weekdays: open from 7am to 8:30pm

Weekends: open from 8:30am to 5pm

After hours
We can arrange emergency repairs or towing depending on your policy and cover.

Call 13 17 03

At a branch

Claims staff in branch Monday to Friday

RAC West Perth
832 Wellington St, West Perth
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RAC Dianella
Dianella Plaza, Shop 20, 360 - 366 Grand Promenade, Dianella, WA, 6059
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RAC Carousel
Shop 1098, Westfield Carousel Shopping centre, Albany Highway
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You can view your Product Disclosure Statement (PDS) and your Premium, Excess and Discount Guide (PED) for more information about:

  • Your insurance cover
  • claiming on your policy
  • complaints and dispute resolution
  • Privacy Policy
  • Your premium
  • Your excess 

Comprehensive, Third party fire and theft and Third party car insurance are issued by RAC Insurance Pty Ltd.