How to claim on your HCF Health Insurance

Let's get you back on the mend.

Claim for hospital and medical claims

If you have a hospital or medical claim log into the HCF member portal online or call HCF on 13 13 34, 7 days a week.

Monday to Friday 5 am to 5 pm (AWST)
Saturday and Sunday 6 am to 2 pm (AWST)

Claim for extras

Extras claims can be processed;

  • on the spot with providers who utilise the HICAPS system
  • by submitting a photo of your claim quickly and easily through the HCF app.
  • by visiting an HCF kiosk
  • downloading a claim form and send via post
  • Visit the HCF claims page for more information about how to claim.


    Cover options Contact us FAQs

    This product is issued by The Hospital Contribution Fund of Australia Limited ABN 68 000 026 746 (HCF), a registered private health insurer. RACWA Holdings Pty Ltd ABN 60 008 985 877 receives a commission for RAC members it introduces to HCF and who take out an HCF corporate health insurance product.