How to claim on your Landlord's policy


You need: policy number or address & personal details; incident details (when & what happened); any photos, quotes or receipts.

Quick & easy

Over the phone

Weekdays: open from 7am to 8:30pm

Weekends: open from 8:30am to 5pm

After hours
We can arrange emergency repairs or assistance depending on your policy and level of cover.

Call 13 17 03

After you have made your claim

Our local claims team will inform you of next steps depending on the nature of your claim, which may include any excess you need to pay and arranging an assessment of your property if required.

Track your claim online by logging into myRAC.  You just need your membership or policy number and an email address to register.

You can view your Product Disclosure Statement (PDS) for more information about your policy.

This product is issued by RAC Insurance Pty Ltd.