Life, TPD, Income Protection and Trauma insurance claims

Claim with NobleOak

for policies purchased on or after 11 October 2021

Step 1

Contact NobleOak to get a claim form:
6am to 3pm Monday to Friday
Phone: 1300 342 194
Email: claims@raclifeinsurance.nobleoak.com.au

Step 2

Once completed, email your forms to:
claims@raclifeinsurance.nobleoak.com.au

Claims Team, NobleOak Life Insurance, PO BOX 43, West Perth, WA 6872

Claim with AIA

for policies purchased before 11 October 2021

Step 1

Contact AIA to get a claim form:

Phone: 1800 069 922
Email: au.claimslifeinsurance@aia.com

Step 2

Once completed mail your completed claim form to:

Claims Team, AIA Australia Limited, PO Box 6143, Melbourne VIC 3004


The RAC Life Insurance suite of products (RAC Life Insurance) is distributed and issued by NobleOak Life Limited, AFSL 247302 (NOL). NOL and its representatives handle all claims. RAC Insurance Pty Ltd does not distribute, issue or guarantee these products. The information on this website is factual information only, and is not financial advice. You should consider factors like your objectives, financial situation and needs and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) available via this website before deciding to acquire RAC Life Insurance.

You should not cancel any existing life insurance policy until you have been informed in writing that your replacement cover is in place.

RAC receives a commission from NOL for policies issued by NOL to RAC members.



The RAC Life Insurance suite of products issued before 1st October 2021 was distributed by RAC Distribution Pty Ltd (RACD) (ABN 71 092 581 470, Authorised Representative Number 238025), an authorised representative of, AIA Financial Services Pty Limited , AFSL 231109 (AIAFS) and issued by AIA Australia Limited, (ABN 79 004 837 861, AFSL 230043). RACD was a distributor only; it did not sell, issue or guarantee those products.