Personal valuables icon

How to claim on your personal valuables cover


You need: policy number or personal details; incident details (when, where & what happened); pictures, quotes or receipts.

Quick & easy

Claim online

  • Convenient, claim online at any time
  • Upload documents and images directly from your computer or device 
Claim online now

Over the phone

Weekdays: open from 7am to 8:30pm

Weekends: open from 8:30am to 5pm

After hours
24/7 emergency assistance line will be there to help after hours.

Call 13 17 03

You can view your Product Disclosure Statement (PDS) and your Premium, Excess and Discount Guide (PED) for more information about:

  • Your insurance cover
  • claiming on your policy
  • complaints and dispute resolution
  • Privacy Policy
  • Your premium
  • Your excess 

This product is issued by RAC Insurance Pty Ltd.