Let's get your motorcycle fixed!


You need: policy number or registration number; incident details (when, where & what happened); details of anyone else involved.

Quick & easy

Over the phone

Weekdays: open from 7am to 8:30pm

Weekends: open from 8:30am to 5pm

After hours
We can arrange emergency repairs or towing depending on your policy and cover.

Call 13 17 03

Claim online

  • Convenient, claim online at any time.
  • We'll contact you and advise next steps
Claim online now

After you have made your claim

Our local claims team will inform you of the next steps which may involve where to take your motorbike, what excess you will need to pay and the status of your no claim bonus.

Track your claim online by logging into myRAC.  You just need your membership or policy number and an email address to register.

You can view your Product Disclosure Statement (PDS) and your Premium, Excess and Discount Guide (PED) for more information about:

  • Your insurance cover
  • claiming on your policy
  • complaints and dispute resolution
  • Privacy Policy
  • Your premium
  • Your excess 

This product is issued by RAC Insurance Pty Ltd.